Overview of Quality Issues and Actions

The Product Information Management and Product Development work areas integrate with the Quality Management module to help you gain insight to quality issues and actions related to items.

A quality issue is a defect, deficiency, or a significant variation in a product's expected appearance or performance.

Feature for Product Development users.

Feature for Quality Management users.

A quality action is a necessary activity required to mitigate a quality issue and prevent its further occurrences.

Note: On opening an item in the Product Development work area, the Quality tab displays a blue icon, if the item has quality-related data. And on hovering over the Quality tab, the tooltip displays Quality: Has Content.

The Quality tab displays both these tabs:

• Quality Issues and Quality Actions
• Problem Reports and Corrective Actions.