Worklists and Notifications in Product Hub Portal

As you and your supplier proceed with the product upload and import process, you're both informed of its progress and status, by workflow notifications. These messages indicate what action you should take next.

  • Worklist notifications are sent to both your supplier and to you.

  • Notifications appear in the worklist.

  • Workflow notifications contain the following information:

    • Details about the upload job, such as the assignee, originator, task number, and supplier name.

    • Recommended actions related to the status of the workflow event. The actions differ for different events.

    • Details about the product data in the upload, such as the item class, import map name, and data template file name.

    • Links to the files used by the upload, such as the data template file. The links point to Oracle WebCenter Content.

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    • The name and number of any item batches created by a successful upload.

  1. If a file upload fails, then you and your supplier receive a notification. The recommended action is to correct the errors and upload the file again. In Product Hub Portal, your supplier can click the Download Errors button in the Product Upload dialog to download the errors file.

  2. If a file upload succeeds, and the schedule of the item batch is set to On Data Load, then you and your supplier receive a notification. The recommended action informs you that the scheduled import is in progress. The item batch resulting from the upload is identified.

  3. If a file upload succeeds, and the schedule of the item batch is set to Manual, then you and your supplier receive a notification. The recommended action is to initiate an import of an item batch. The item batch resulting from the upload is identified. A link is provided to the Manage Item Batches page.

  4. You receive a notification when a supplier submits a product by creating or updating it from the Create or Edit pages in Product Hub Portal. You also receive a notification when a supplier resubmits a product that had been rejected but was edited to fix the issue.

    Your supplier receives a notification when you request more information for a submitted product, while reviewing it from Review Supplier Upload page.

    Your supplier receives a notification when you raise a subscription request for supplier products from the Manage Data Pool Subscriptions page.