Troubleshoot Production Scheduling Setup Issues

This section includes troubleshooting for data issues and other issues while setting up production schedule in Oracle Production Scheduling.

Troubleshooting Data Issues

Issue 1: Data not visible while setting up organizations and schedules.

Check these settings:
  • Check if the data is set up in their source work areas - Oracle Fusion Cloud Manufacturing and Oracle Fusion Cloud Product Management.
  • Check the data setup reference topics at the end of each chapter for details on where the data discussed in that chapter is configured within the work areas.
Note: Access to these work areas is granted by your enterprise administrator by means of roles, privileges, and additional security entitlements. For an exhaustive list of security roles, privileges, and other access entitlements refer to the Security Reference for Supply Planning.

Issue 2: Production schedule does not contain any data.

Check these settings:
  • Ensure that within Oracle Supply Chain Execution and Work Execution, there are open work orders that are within the scope of the production schedule. These work orders should involve the production of items belonging to the specified item categories and overlapping with the schedule horizon.

  • Confirm that at least one operation-resource in work orders has its Scheduled flag set to Yes.
  • Using the Manage Data Access for Users task in the Setup and Maintenance work area, confirm the user data access to the relevant organization. Assign appropriate security contexts and their corresponding values to the user as required.

Issue 3: Work definition operation attribute values missing.

Check these settings:
  • The descriptive flex field of the work definition operation is configured with a value set validation type set to Independent.
  • The appropriate context and attribute values are assigned to the work definition operation.
  • The work definition is effective at the start of the schedule horizon.

Troubleshooting Non-Data Issues

Issue 1: Resource capacity is violated.

Check these settings:
  • Verify the constraint mode for that resource in Scheduling Organizations and Resource Parameters
  • Verify the resource constraint horizon in Schedule Options under Schedule Parameters section.

Issue 2: Manufacturing attribute groups or item attribute groups are defined but the underlying attributes and attribute values are not visible in Oracle Production Scheduling even after Scheduling Organization Refresh

Check these settings:
  • Verify that the underlying flexfield segment value sets are defined with Validation Type as Independent in Setup and Maintenence work area.

Issue 3: Effective dates are not considered

Oracle Production Scheduling doesn't consider work definition or item structure effective dates.