- Subcategories:
- Associations
- Attachments
- Descriptive Flexfields for Channel Customer Claims
- Descriptive Flexfields of Receipt Application Line
- Notes
- Settlement Lines
- Settlement Methods
- Splits
Channel Customer Claims REST Endpoints
Order Management/Channel Customer Claims
The Customer Claims resource manages the processing of customer claims from investigation, resolution, to settlement.
- Cancel one manual claim
- Method: postPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims/{ClaimId}/action/cancel - Create customer claims
- Method: postPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims - Get all customer claims
- Method: getPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims - Get one customer claim
- Method: getPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims/{ClaimId} - Reopen one claim settled with a user-defined settlement method
- Method: postPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims/{ClaimId}/action/reopenCustom - Settle one claim
- Method: postPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims/{ClaimId}/action/settle - Settle one claim with a user-defined settlement method
- Method: postPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims/{ClaimId}/action/settleCustom - Update one customer claim
- Method: patchPath:
/fscmRestApi/resources/11.13.18.05/channelCustomerClaims/{ClaimId}