How You Capture E-Signatures and Generate E-Records for Production Exception Closure

When you enable electronic signatures and electronic records for Production Exception Closure, the process to generate electronic records and capture electronic signatures is initiated in a deferred mode when you submit a production exception for closure in the following ways:

• From the Manage Production Exceptions page: On the Manage Production Exceptions page, click on the Open Exceptions infolet to display all open production exceptions. Select the specific production exception you want to close. Click the Close Exception button. You can also select more than one production exception.

• At the header level from the Edit Exception page: For a specific exception, on the Edit Exception page, you can change the Exception Status from Open to Closed and save the exception.

• At the Work Order Operation level from the Edit Exception page: On the Edit Exception page, in the Impacted Work Order Operations area, select the specific Work Order Operation you want to close. Click the Close Exception button. You can also select more than one Work Order Operation.

• From the Edit Work Order page, Exceptions tab: On the Edit Exception page, in the Impacted Work Order Operations area, select the specific Exception you want to close. Click the Close Exception button. You can also select more than one Exception.

The E-record for a Production Exception contains information about the following:

• Exception Information

• Attachment Details

• Impacted Work Order Operations

Note: If multiple exceptions are submitted for closure through a single action, then the process to generate electronic records and capture electronic signatures is initiated for every production exception that's submitted for closure.

When you submit a production exception for closure, the status of the exception is set to Pending Approval for Closure.

Notifications are sent to other approvers who can access them through bell notifications in the Oracle Cloud application. Approvers can review the electronic records before adding their electronic signature, enter their comments, indicate their approval or rejection and sign the electronic record by entering their password. The status of the exception remains as Pending Approval for Closure until all approvals are completed. Depending upon the outcome of the approval, the production exception is either closed or is set back to open status.

You can search and view the existing E-Records for Production Exceptions from the Electronic Records work area.

Note: For more information about capturing E-Signatures and generating E-Records, refer to the Oracle SCM Cloud Using E-Records, refer to the Oracle SCM Cloud Using E-Signatures and E-Records guide.