Report Work Order Exceptions

You can create or report an exception if you're a production operator or a production manager in a manufacturing plant.

To create an exception, follow these steps:

  1. Navigate to the Work Execution work area.

  2. On the Overview page, click the Tasks panel.

  3. Select the Review Dispatch List link.

  4. Select the work order operation against which you want to report an exception.

  5. Click Actions menu and select the option Report Production Exception.

  6. Enable the Report Production Exception transaction.

A separate window opens where you can select the Exception Type from a list. If you select Resource as the exception type, the application automatically populates the Resource field only if there is one resource associated with the particular work order operation. Additionally, you can also select the resource instance if it's mentioned in the work order. The application dynamically displays the attribute based on the exception type you choose.

Note: As a production operator, you can report an exception with or without reference to a particular work order operation. Additionally, you can associate the same exception to other impacted work order operations.

Exception notifications are sent by default to users who have Edit or View Exception privileges (WIP_MANAGE_PRODUCTION_EXCEPTIONS_PRIV) privilege, and who have the Data Role of the plant in which the exception was reported.

Note: Exceptions of type Supplier Operation are automatically generated. You can't manually create them.