New Item Request Process

The formal process of item or structure creation requires the new object to go through a workflow. The item creation may be initiated in Product Development, but it passes over to Product Information Management for the analysis and approval process.

When a development item is created in Product Development, and it's going to be oriented through new item request, a product manager or item analyst is notified of the item. When the new item request process is triggered, the item is routed to assignees, who are informed what needs to be considered based on the item class setup.

The stages of the workflow are:

  • Open - submitted

  • Definition - when the assignees respond

  • Scheduled

  • Completed

The item is routed for approval, only after it has passed through the Completed status.

For an item that's undergoing the new item request process, the Approval Status attribute - on the General Information tab - displays the new item request number along with its approval status. This lets a Product Development user identify those items that are engaged in the new item request process.