Configure Attachment Categories

When you add an attachment to an issue or action, select the appropriate category to indicate the kind of attachment you intend to add.

When you use the Save As action to create a new issue or action, attachment category details are carried over to the new issue or action along with the attachments.

Note: You need an administrator role to manage the attachment categories and their assignment to the issue or action attachment entities.

To assign additional attachment categories for quality issues and actions:

1. Navigate to the Setup and Maintenance work area.

2. Open the task Manage Attachment Entities.

3. Search for the entity ENQ_ACTION (Quality Actions) or ENQ_ISSUE (Quality Issues).

4. Select the entity to see the attachment categories assigned to that specific entity.

5. Add the additional attachment categories that must be made available for selection when you create attachments.

You can create attachments and associate them to the categories in the attachments table of issues and actions. By default, only the Miscellaneous attachment category is assigned for quality issues and actions.