Use Problem Reports and Corrective Actions for Engineering Design

Your administrator can set up problem reports and corrective actions to use advanced workflows, just like engineering change requests.

Once set up this way, you can create these problem reports and corrective actions directly from the Create menu - Create > Problem Report or Create > Corrective action. The look and behaviour of these objects are quite different from regular quality issues and actions.

You can also use the Search > Problem Reports or Search > Corrective Actions menu to find predefined problem report and corrective action objects and then edit or duplicate them to create your own. To quickly find an object, remember to mark it as a favorite when you create it. You can then use the Favorites infolet or the Favorites menu to find it.

Here's a comparison between problem reports and corrective actions created this way and regular quality issues and actions, to help you understand what functionality is available and what's not for each type of object.

Tabs/Pages	Problem Report	Corrective Action	Quality Issue	Quality Action
General Information	Yes	Yes	Yes	Yes
Affected Objects	Yes	Yes	Yes	Yes
Tasks	Yes	Yes	No	No
Attachments	Yes	Yes	Yes	Yes
Workflow	Yes	Yes	Yes	Yes
Impact Analysis	Yes	Yes	No	No
Relationships	Yes	Yes	Yes	Yes
Security	Yes	Yes	Yes	Yes
History	Yes	Yes	Audit	Audit
Similar Issues	No	No	Yes	No

This table lists the functionality available for each type of object.

Functionality	Problem Report/Corrective Action as Change Type	Quality Issue/ Quality Action
Create from an item	Yes	Yes
Set Relationship rule	Yes	Yes
View on item Quality tab	Yes	Yes
Identify using Has Issue icon on a structure	Yes	Yes
Entry/Exit Required Fields	Yes	No