Privileges
You can assign these privileges to your users based on their responsibilities.
Assign Privileges for Deductions and Settlement Users
This table gives the privileges your users require to perform various functions. It contains the names, codes, and descriptions of the privileges that can be assigned to a channel user.
Privilege |
Usage |
Code |
Description |
Assigned to Role |
---|---|---|---|---|
Allow Claim Write-Offs |
Function |
CJM_ALLOW_CLAIM_WRITE_OFFS_PRIV |
Allows to write-off deductions irrespective of the write-off threshold value. |
Channel Claims Management (Duty Role) |
Approve Customer Claims |
UI |
CJM_APPROVE_CUSTOMER_CLAIMS_PRIV |
If you haven't opted into the Approve Customer Claims with BPM Workflow feature, then this privilege allows viewing and approval of customer claims. If you have opted into the Approve Customer Claims with BPM Workflow feature, then this privilege allows the approver to view all the details of the claim in the notification. |
Channel Claims Management (Duty Role) |
Approve Customer Manual Adjustments | UI | CJM_APPROVE_CUSTOMER_MANUAL_ADJUSTMENTS_PRIV | Allows viewing and approving customer manual adjustments. | Customer Channel Program Management (Duty Role) |
Create Accruals for Channel Batch | Scheduled Process | CJM_CREATE_ACCRUALS_FOR_CHANNEL_BATCH_PRIV | Allows submission of the process that checks eligibility for channel document transactions and creates channel program accrual entries for the eligible transactions. | Channel Operations (Duty Role) |
Create Accruals for Co-op Programs | Scheduled Process | CJM_CREATE_ACCRUALS_FOR_CO_OP_PROGRAMS_PRIV | Allows submission of the process that checks eligibility for channel document transactions based on product rules and creates aggregated channel program accrual entries for eligible transactions. | Channel Operations (Duty Role) |
Create Accruals for Volume Programs | Scheduled Process | CJM_CREATE_ACCRUALS_FOR_VOLUME_PROGRAMS_PRIV | Allows submission of the process that checks eligibility for channel document transactions based on tiered attainments and creates channel program accrual entries for the eligible transactions. | Channel Operations (Duty Role) |
Create Customer Claims |
UI |
CJM_CREATE_CUSTOMER_CLAIMS_PRIV |
Enables creation of customer claims. |
Channel Claims Management (Duty Role) |
Maintain Collections Aging Buckets (Collections privilege) |
UI |
IEX_MAINTAIN_COLLECTIONS_AGING_BUCKETS_PRIV |
Allows a user to maintain aging buckets. |
Channel Administration (Duty Role) |
Manage Channel Administration Using REST Service |
REST |
CJM_MANAGE_CHANNEL_ADMINISTRATION_REST_SERVICE_PRIV |
Enables creation and update of channel claim sources, channel claim types, channel adjustment types, and channel user statuses using REST services. |
Channel Administration (Duty Role) |
Manage Channel Claim Reasons |
UI |
CJM_MANAGE_CHANNEL_CLAIM_REASONS_PRIV |
Enables creation, update, and viewing of channel claim reasons. |
Channel Administration (Duty Role) |
Manage Channel Claim Sources |
UI |
CJM_MANAGE_CHANNEL_CLAIM_SOURCES_PRIV |
Enables creation, update, and viewing of channel claim sources. |
Channel Administration (Duty Role) |
Manage Channel Claim Types |
UI |
CJM_MANAGE_CHANNEL_CLAIM_TYPES_PRIV |
Enables creation, update, and viewing of channel claim types. |
Channel Administration (Duty Role) |
Manage Channel Customer Claims using REST Service |
REST |
CJM_MANAGE_CHANNEL_CUSTOMER_CLAIM_REST_SERVICE_PRIV |
Enables creation, update, and viewing of channel customer claims using REST service. |
Channel Claims Management (Duty Role) |
Manage Channel Settings |
UI |
CJM_MANAGE_CHANNEL_SETTINGS_PRIV |
Enables creation, update, and viewing of channel settings. |
Channel Administration (Duty Role) |
Manage Channel Settings using REST Service |
REST |
CJM_MANAGE_CHANNEL_SETTING_REST_SERVICE_PRIV |
Enables creation, update, and viewing of channel settings using REST service. |
Channel Administration (Duty Role) |
Manage Channel User Statuses |
UI |
CJM_MANAGE_CHANNEL_USER_STATUSES_PRIV |
Enables creation, update, and viewing of channel user statuses. |
Channel Administration (Duty Role) |
Manage Customer Claims |
UI |
CJM_MANAGE_CUSTOMER_CLAIMS_PRIV |
Enables update, and viewing of customer claims. |
Channel Claims Management (Duty Role) |
Manage Customer Manual Adjustments | UI | CJM_MANAGE_CUSTOMER_ADJUSTMENTS_PRIV | Enables creating and viewing customer manual adjustments. | Customer Channel Program Management (Duty Role) |
Manage Customer Trade Profiles |
UI |
CJM_MANAGE_CUSTOMER_TRADE_PROFILES_PRIV |
Enables creation, update, and viewing of customer trade profiles. |
Channel Claims Management (Duty Role) |
Manage Customer Trade Profiles using REST Service |
REST |
CJM_MANAGE_CUSTOMER_TRADE_PROFILE_REST_SERVICE_PRIV |
Enables creation, update, and viewing of customer trade profiles using REST service. |
Channel Claims Management (Duty Role) |
Manage Scheduled Job Definition | Scheduled Process | FND_MANAGE_SCHEDULED_JOB_DEFINITION_PRIV | Manage the definition of a Scheduled Job | Channel Claims Management (Duty Role) |
Reprocess Stalled Claims |
Scheduled Process |
CJM_REPROCESS_STALLED_CLAIMS_PRIV |
Allows submission of the process that reprocesses claims stuck in update in progress status. |
Channel Operations (Duty Role) |
Review Claim Write-Offs |
UI |
CJM_REVIEW_CLAIM_WRITE_OFFS_PRIV |
Allows oversight of systematic write-offs when review of claim write-offs is enabled. |
Channel Claims Management (Duty Role) |
Review Collections Aging Buckets (Collections privilege) |
UI |
IEX_REVIEW_COLLECTIONS_AGING_BUCKETS_PRIV |
Allows a user to see the aged transactions for a customer. |
Channel Administration (Duty Role) |
Settle Customer Claims |
Scheduled Process |
CJM_SETTLE_CUSTOMER_CLAIMS_PRIV |
Allows submission of the process that closes settled customer claims. |
Channel Operations (Duty Role) |
View Channel Claim Reasons |
UI |
CJM_VIEW_CHANNEL_CLAIM_REASONS_PRIV |
Allows viewing of channel claim reasons. |
Channel Setup Viewing (Duty Role) |
View Channel Claim Sources |
UI |
CJM_VIEW_CHANNEL_CLAIM_SOURCES_PRIV |
Allows viewing of channel claim sources. |
Channel Setup Viewing (Duty Role) |
View Channel Claim Types |
UI |
CJM_VIEW_CHANNEL_CLAIM_TYPES_PRIV |
Allows viewing of channel claim types. |
Channel Setup Viewing (Duty Role) |
View Channel Settings |
UI |
CJM_VIEW_CHANNEL_SETTINGS_PRIV |
Allows viewing of system settings and their child entities. |
Channel Setup Viewing (Duty Role) |
View Channel User Statuses |
UI |
CJM_VIEW_CHANNEL_USER_STATUSES_PRIV |
Allows viewing of channel user statuses. |
Channel Setup Viewing (Duty Role) |
View Customers | Function | AR_VIEW_CUSTOMERS_PRIV | Allows the viewing of the customer, account and the site information. | Channel Claims Management (Duty Role) |
View Customer Claims |
UI |
CJM_VIEW_CUSTOMER_CLAIMS_PRIV |
Allows viewing of all customer claims. |
Channel Claims Viewing (Duty Role) |
View Customer Manual Adjustments | UI | CJM_VIEW_CUSTOMER_ADJUSTMENTS_PRIV | Enables viewing of customer manual adjustments. | Customer Channel Program Viewing (Duty Role) |
View Customer Trade Profiles |
UI |
CJM_VIEW_CUSTOMER_TRADE_PROFILES_PRIV |
Allows viewing of customer trade profiles and their child entities. |
Channel Claims Viewing (Duty Role) |
View Only Activity | REST | ZMM_VIEW_ONLY_ACTIVITY_PRIV | Allows only viewing of activities. |
Channel Claims Management (Duty Role) Channel Claims Viewing (Duty Role) |
View Trading Community Organization | UI | HZ_VIEW_TRADING_COMMUNITY_ORGANIZATION_PRIV | Allows exporting, searching, and viewing of organization details such as addresses, classifications, identifiers, and names. | Channel Claims Management (Duty Role) |