Troubleshoot Global Order Promising for Order Management
Fix problems that happen with Global Order Promising in your Order Management implementation.
Assume you encounter one of these error messages.
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You can't submit the sales order because the scheduling for item AS54888 isn't set up correctly.
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The request to submit failed because you can't use attribute ITEM ID with value 1000990 as a configure option for configured item AS54888.
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Order management can't schedule the fulfillment line because item AS54888 isn't associated with organization M1.
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Scheduling failed for the item because supply isn't available before the latest acceptable date happens.
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You can't use an attribute with a value as a configure option for a configured item.
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The item passed to order promising was not found in any organization. Verify the item definition.
Or assume you encounter one of these problems.
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You create an organization but it isn't available in the Organization attribute when you use the Manage ATP Rules page or the Manage Sourcing Rules page.
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You create an organization but it isn't available in the Warehouse attribute on an order line in the Order Management work area.
To fix these problems, verify your setups.
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Verify that you have:
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Set up the item so it supports order promising
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Set up the inventory organization so it supports order promising
For details, see Collect Source System Data.
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Verify that you have:
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Created and assigned a sourcing rule
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Created and assigned an available-to-promise rule
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Correctly set up the MSP_DEFAULT_ASSIGNMENT_SET profile
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Correctly set up the MSC_SRC_ASSIGNMENT_CATALOG profile
For details, see Set Up Promising Rules and Sourcing Rules for Order Management.
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