Order Management and Order Fulfillment State Events

Oracle Fusion Cloud Order Management raises business events that customers can configure and use at the various states of order booking and fulfillment when performing custom business operations.

The recommended Order Information Service (REST) lets customers gather more information about orders, order lines, and order lines children and use it based on subscriptions to these events.

Key Features

• The integration can raise events at various states of an order during its lifecycle.
• The integration can use Oracle Integration Cloud (OIC)-based connectors or any customer layer to listen to events and perform any peripheral business operations that are external to order processing.

Best Practices

• Recommended for performing peripheral business operations. For example, to follow up with a customer about the state of an order (before and after shipping, billing, and so on).
• Customers should use these events only if needed. They must define a listener service with high availability.
  Note: Stale integrations might cause performance overhead if an integration is down.
• Order updates events must not be configured for header or fulfill line attributes unless required.
• Customers can use the Order Information Service (getOrderDetails REST API) during an order's lifecycle to gather details about the order and perform any peripheral functions.

Constraints

None.