Understand New Item Request Notifications

During the new item request workflow notifications are sent out to assignees, approvers, and requester; consolidated notifications are sent out to assignees.

For a detailed list of new item request notifications, notification types, and recipients, refer to View Product Management Notifications available on the Oracle Help Center.

Note:

• If the approval notifications are delayed ensure that approvers have the following privilege: Generate Item Change Order Report (EGO_GENERATE_ITEM_CHANGE_ORDER_REPORT_PRIV)

• A line which is rejected by an approver appears as read-only in the notification.

• Here's a list of actions that aren't available for new item request notifications:
  • Skip Current Assignment
  • Suspend
  • Create Subtask
  • Request Information
  • Route Task
  • Add Comments

Claim Tasks from Notifications

For the Claim action to be enabled,

• Your administrator must set the value of Response Required From field as One and Assignee Type field as Role. (This is available in the Setup and Maintenance work area. Execute the Manage New Item Request Type Details task in the Product Management offering.)

• The Auto Claim option in BPM Worklist must be disabled. (To access this search for Manage Task Configurations for Supply Chain Management and select the New Item Requests functional area.)

When an approver or definition task assignee selects the Claim action on a notification, the notification is locked against changes by other approvers, unless the first approver unlocks it by using the Release Claim action.