Understand Role Expansion in Change Orders
In the change order's Approvers table, roles are expanded to show all members of the role only in certain cases.
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If the approver is a role and Response Required From is set to All, the role is expanded to show all its members.
- If the change is promoted to approval and the role has more than 40 members, it won’t be expanded. You must delete the role to submit the change for approval.
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If only one response is required on a user-defined approval and roles have been added as approvers, the roles aren't expanded to show their members.
In either case, all members of the role receive notifications on completion of the change workflow, and you can track who signed off. Note that the Assignee field in the notification is also not expanded to show all role members.