Update or Close Sales Orders

Use the Update or Close Sales Orders scheduled process to close a fulfillment line that remains open when it should be closed.

When to Use

Use this scheduled process when:

  • Order Management displays sales orders and fulfillment lines as open even after it closed all fulfillment lines that these orders and lines reference.
  • You have a sales order that's in Partially Closed status and you want it to be closed.

Privileges Required

  • Plan Orchestration Processes (DOO_PLAN_ORCHESTRATION_PROCESSES_PRIV)
  • Manage Orchestration Order Modification (DOO_MANAGE_ORCHESTRATION_ORDER_MODIFICATION_PRIV)

Specifications

Use these specifications when you run the scheduled process.

Specification Description
Job Type Scheduled or as needed.
Frequency At least one time each day, or more, depending on how often you need to update sales orders and close fulfillment lines.
Time of Day Any time, but we recommend you run it when there's not a lot processing going on.
Duration Varies, depending on the parameters that you set when you run the process and the volume of data that you need to process. If you have a lot of data, the process will take a long time to finish.
Compatibility You can run more than one instance of this process at the same time. However, to avoid conflicts, we recommend that you run only one instance at a time.

Parameters

See Update or Close Fulfillment Lines That Remain Open.

Troubleshooting Information