Roles and Privileges

The following table details the privileges and functions available for different roles.

Role

Privilege

Functions

Product Recall Manager

Manage Product Recall Notices

  • Access the Recall Management landing page
  • Create recall notices

  • Accept recall notices
  • Publish recall notices

  • View recall notices

  • Manually withdraw the recall notice line or header when recalled parts couldn't be located

Product Recall Manager

Locate Recalled Parts

Take Locate action on recall notices

Product Recall Manager

View Product Recall Notices

View recall notices.

Product Recall Manager Identify Duplicate Recall Notices Review and resolve duplicate recall notices

Product Recall Manager

Recall Management Console Inquiry

  • Access the Recall Management landing page
  • View recall notices

  • View containment tasks notification content

  • View trace details and containment tasks

  • Resend notifications

Product Recall Manager

Manage Recall Task Status

  • Manually close the deliver and instruction tasks

  • Manually withdraw or close the disposal task

Product Recall Manager Create Bypass Tasks for Recall Create containment tasks for the recall notices in the Bypass count and disposal tasks workflow
Product Recall Manager Complete Bypass Tasks for Recall Complete containment tasks created against the recall notices in the Bypass count and disposal tasks workflow
Product Recall Manager Manage Inbound Trace Resolution Status Manage inbound trace resolution status for recall notices in the Count and disposal tasks workflow

Product Recall Manager

Manage Scheduled Job Definition

Submit scheduled processes wherever required while managing the recall notices

Product Recall Manager

View Inventory Organizations List of Values by Web Service

Access the item organizations list of values to create the containment tasks and to review the trace details

Product Recall Manager

View Inventory Organization Parameters List of Values by Web Service

Access the item organizations parameters list of values to create the containment tasks and to review the trace details

Product Recall Manager

View Subinventory and Locator List of Values by Web Service

Access the subinventory list of values to create the containment tasks and to review the trace details

Product Recall Manager

Get Enterprise Structures Using REST Service

Access the cost center list of values to create the containment tasks and to review the trace details

You can create custom roles that can be made up of various privileges.

For example, if you want to provide a user with a role that allows read-only access to review the recall task progress and trace details for the recalled parts but not create or update a recall notice or task, then:

  1. Create a custom role with these privileges:

    • Recall Management Console Inquiry

    • Get Enterprise Structures Using REST Service

    • View Subinventory and Locator List of Values by Web Service

    • View Inventory Organization Parameters List of Values by Web Service

  2. Assign that custom role to the user