Predefined Attributes Used in Claim Approval Rules
Predefined attributes are provided for use in claim approval rules.
The following table contains the list of predefined attributes used in claim approval.
| Attribute prefixed by Claim. | Description | Sample Value |
|---|---|---|
| billToAccountNumber | Number of the bill-to customer account. | 1008 |
| billToCountryCode | Abbreviation that identifies the country for the bill-to address. | US |
| billToCustomer | Name of the bill-to customer. | Seven Corporation |
| businessUnitId | Value that uniquely identifies the business unit. | 2304 |
| claimCurrencyCode | Abbreviation that identifies the currency used for the channel claim. | USD |
| claimDate | Date when a claim is created. | 2023-08-10 |
| claimId | Value that uniquely identifies the channel claim. | 300100578945838 |
| claimNumber | Number that indicates the customer claim. | CLM37054 |
| claimOwnerUsername | Username of the user who created the claim. | ANALYST109 |
| claimReasonCode | Abbreviation that identifies the channel claim reason. | SHIPPING |
| claimSalespersonNumber | Value that uniquely identifies the claim's salesperson. | |
| claimSourceCode | Abbreviation that identifies the claim source. | CLAIM |
| claimTypeCode | Abbreviation that identifies the channel claim type. | DAMAGES |
| creditMemoBillToAccountNumber | Number of the credit memo bill-to customer account. | 1143 |
| creditMemoBillToCountryCode | Abbreviation that identifies the country for the credit memo bill-to address. | US |
| creditMemoBillToCustomer | Name of the credit memo bill-to customer. | Tall Manufacturing |
| functionalCurrencyCode | Abbreviation that identifies the functional currency. | USD |
| invoiceSalespersonNumber | Value that uniquely identifies the claim salesperson associated with the invoice. | 49032 |
| payUnrelatedCustomerFlag | Indicates if the user has selected the Pay Unrelated Customer option for the bill-to on the credit memo. It has values 'Y', 'N' or blank. | Y |
| settlementAmount | Amount associated with the settlement method. It doesn't include the amount from Open Deductions, Open Overpayments, or Open Credit Memos. | 935.32 |
| settlementMethod | The name of the payment method used to settle the claim. | Credit Memo |
| settlementMethodCode | Abbreviation that identifies the payment method used to settle the claim. | CM_ON_ACCOUNT |
| settlementTypeCode | Abbreviation that identifies the settlement type selected to settle the claim. | ORA_NON_PROMOTIONAL |
| shipToCountryCode | Abbreviation that identifies the country for the ship-to address. | US |
| shipToCustomerId | Value that uniquely identifies the ship-to customer. | 1008 |
| submittedBy | Username of the claim submitter. | ANALYST109 |
| submitterPositionId | Value that uniquely identifies the position of the submitter in HCM. The submitter must be a HCM worker. This attribute is used for setting up approval rules based on the position hierarchy. | 300100578945848 |
| Task.Creator | Username of the user submitting the claim. | ANALYST109 |