Manual Actions for Recall Tasks

Here are the recall tasks and the manual actions that you can take on them:

Task	Manual action allowed for the Task	Details
Deliver Recalled Parts to Quarantine Location	Close	You must always manually close the Deliver task.
Perform Physical Count and Quarantine Recalled Parts	No manual action is allowed	The count task is always automatically closed.
Follow Recall Instructions	Close	You must always manually close the Instructions task. To close the instructions task, the task preceding it should not be in the In Progress status
Perform Scrap or Return to Supplier for Recalled Parts	Close and Withdraw	The Disposal task can be either manually or automatically closed. To manually close or withdraw the disposal task, none of the preceding tasks should be in the In Progress status. The subsequent Debit memo task automatically is closed or withdrawn.
Raise Debit Memo Against Disposition for Recalled Parts	No manual action is allowed	The Debit Memo task is always automatically closed or withdrawn.

Note:

When a recalled item is located with inbound trace status, the Deliver Parts to Quarantine Location task is assigned to the recall line.

You can do one of the following:

• Deliver these parts to the quarantine location when they arrive in your organization.

• Cancel the in-transit shipment or purchase order when the supplier hasn't yet shipped those parts.

You must manually close this task after taking the relevant action.

Similarly, when the replacement type is Correction in the recall notice, the Follow Recall Instructions task is assigned to the recall line. You must manually close this task when there is a device or label correction for a product. This is because you will have to manually intervene to complete the recall instructions.