• Title and Copyright Information
• Get Help
• 1 Overview of Deductions and Settlement
  • Channel Flows: Buy Side vs Sell Side
  • Deductions and Settlement
    • Deductions and Settlement
    • How Deductions and Settlement Works
    • How Deductions and Settlement Works with Receivables and Payables
    • How Claims Are Processed
  • Customer Programs
    • Overview of Customer Programs
    • How Customer Programs Work
    • How Customer Programs are Executed Against Invoiced Sales Orders
    • Solution Components of Sell Side Flows
    • Overview of Managing Manual Adjustments
    • How Customer Claims Are Processed
    • How Customer Accruals are Accounted
  • Sign in to Channel Revenue Management
• 2 Create Claims in Receivables
  • Create Claim Investigations
  • Create Channel Revenue Claims
  • Create Claims from Lockbox
• 3 Manage Customer Claims
  • Search Customer Claims
  • Create Manual Claims
  • Key Features
    • Claim Statuses
    • Elements of a Customer Claim
    • Claim Policy Advisor
  • Split Claims
  • Resolve Nonpromotional Claims
  • Resolve Promotional Claims
  • Pay Related and Unrelated Customers
  • Approve Claims
  • Approve Customer Claims Using BPM Workflow
  • Settle Customer Claims
  • How Netting Works
• 4 Manage Customer Trade Profiles
  • Profile Levels
  • Create Customer Trade Profiles
  • Standardize Customer Claim Reasons
• 5 Manage Deductions and Settlement Operations
  • Overview of Deductions and Settlement Scheduled Processes