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• 1 Overview of Customer Channel Management
  • Channel Flows: Buy Side vs Sell Side
  • Deductions and Settlement
    • Deductions and Settlement
    • How Deductions and Settlement Works
    • How Deductions and Settlement Works with Receivables and Payables
    • How Claims Are Processed
  • Customer Programs
    • Overview of Customer Programs
    • How Customer Programs Work
    • How Customer Programs are Executed Against Invoiced Sales Orders
    • Solution Components of Sell Side Flows
    • Overview of Managing Manual Adjustments
    • How Customer Claims Are Processed
    • How Customer Accruals are Accounted
  • Sign in to Channel Revenue Management
• 2 Manage Customer Programs
  • Search Customer Programs
• 3 Customer Annual Co-op Programs
  • Elements of a Customer Annual Co-op Program
  • Create a Customer Annual Co-op Program
• 4 Customer Annual Volume Programs
  • Elements of a Customer Annual Volume Program
  • Create a Customer Annual Volume Program
  • Import Product Rules Using Oracle Visual Builder Excel Add-in
• 5 Customer Promotion Programs
  • Elements of a Customer Promotion Program
  • Create a Customer Promotion Program
• 6 Customer Volume Programs
  • Elements of a Customer Volume Program
  • Create a Customer Volume Program
  • Import Product Rules Using Oracle Visual Builder Excel Add-in
• 7 Customer Lump Sum Programs
  • Elements of a Customer Lump Sum Program
  • Create a Lump Sum Program
• 8 Manage Adjustments for a Program
  • Adjustment Statuses
  • Create a Manual Adjustment
• 9 Checkbook
  • Customer Checkbook
  • Program Checkbook
• 10 Manage Customer Trade Profiles
  • Profile Levels
  • Create Customer Trade Profiles
  • Standardize Customer Claim Reasons
• 11 Manage Customer Channel Operations
  • Overview of Sell Side Scheduled Processes
  • Schedule the Loading of CSV Sales Orders and Invoices
  • Schedule the Accounting of Channel Accruals and Relief of Accruals to General Ledger