Integrate Oracle Fusion Cloud SCM with Third-Party Service Request Applications

In this use case you're integrating Oracle Service Logistics and Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) with third-party customer-service and support applications that create service requests.

Description	Integration Type	Integration Options	Notes
As a customer service representative using a third-party customer-service application, I want to order service parts or create a depot repair RMA in Oracle Cloud SCM. Available options are Use the Service Logistics Part Requirements page to create the parts orders or RMAs referencing the third-party customer-service application's service-request number. Use the Service Logistics Part Requirements REST API to create the parts orders or RMAs referencing the third-party customer-service application's service request number.	Inbound	REST APIs: Part Requirement Headers REST resource Part Requirement Lines REST resource	-