Overview of Project-Specific Customer Returns

Project-Driven Supply Chain is an end-to-end integrated solution across Oracle Fusion Cloud Procurement, Supply Chain and Manufacturing, and Project Management applications. It provides the ability to accept customer returns for project-specific inventory.

When accepting project-specific customer returns, you can:

• Receive project-based Return Material Authorizations (RMAs).

• Put away the project RMA into project inventory.

• Interface the project cost collection attributes during creation of sales return transactions for:

  • Intercompany referenced RMAs

  • Unreferenced RMAs

• Interface the cost of referenced RMA receipts including overheads to a project in an intercompany flow.

• Review imported trade sales order return receipts and issue appropriate invoice credit actions.

After the put away transaction, the on-hand inventory received from the customer segregates by project and task. The receipt of RMA into project inventory streamlines the project cost collection for intercompany RMA receipts.

Note:

After the return sales order is submitted and released to your warehouse for receiving, you can no longer update the project or task attributes at any point in the return.