Service Logistics - Parts Fulfillment Performance Real Time

Description

This subject area provides real-time information on parts delivery for both customer service logistics sales orders (parts sales, exchanges, returns, and so on) and field service part transfer orders.

Business Questions

This subject area can answer the following business questions:

• How often did field service-ordered parts arrive ontime?

• How often did customer-ordered parts arrive ontime?

Job Roles

The following job roles secure access to this subject area:

• Field Service Administrator

Duty Roles

The following duty roles secure access to this subject area:

• Service Logistics Transaction Analysis Duty

Primary Navigation

        
          
        
        Navigator > Service Logistics
      

Time Reporting

This subject area supports historical reporting.

Time dimension is linked to Part Requirement Need by Date.

Transactional Grain

Not applicable.

Special Considerations

          
        

None.