Closure of Recall Notice
When all the tasks assigned to a recall notice line are marked as Completed either automatically or manually, the recall notice line is closed automatically. This ensures that a recall line is closed only after all affected goods are quarantined and disposed of.
Once all recall tasks are completed, the notices are retained in the Pending Closure status.
When shipments of recalled parts are received while a recall notice is in Pending Closure status, new recall tasks are created automatically. This ensures you can continue monitoring and addressing defective products in the supply chain. You can then take appropriate containment actions on the incoming materials and complete the associated tasks.
- Manual closure: Confirm closure with the recalling firm, or close the notice when you have sufficient evidence that the recall event has concluded.
- Automatic closure: Configure the application to move recall notices in Pending Closure status to Closed after a defined period. This is done by setting a time fence and scheduling the Close Recall Notices process to run at regular intervals.
Once a recall notice is closed, the application stops tracking incoming shipments related to that recall.
For more information about configuring automatic closure, see the Set Up Recall Parameters topic under the Product Recall Management section in the Implementing Manufacturing and Supply Chain Materials Management guide.
You can review the task history and trace details for the closed recall notices at any future point of time.