Add Coverage to Sales Orders You Already Submitted
Add coverage item Gold Extended Warranty to an order line on sales order 123456, which is a sales order you already submitted.
Create the sales order:
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Go to the Order Management work area, then create a new sales order.
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On the New Sales Order page, complete the order header, then search for:
Attribute
Value
Description
Warranty
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In the search results, select Gold Extended Warranty, then click OK.
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Click Select Covered Item.
The order line displays Select Covered Item only if your search returns a coverage item. If the search doesn't return the coverage item you require, then contact your order administrator.
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In the Select Covered Item dialog, select Previous Order.
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In the Order Line list, click the down arrow, then search for:
Attribute
Value
Order
123456
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Notice that the search results displays details about the order lines you can cover in sales order 123456. Click one of these lines, then click OK.
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In the Select Covered Item dialog, click Add.
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In the Order Lines area, notice that the order line includes a reference to the covered item and the number of the sales order that contains the covered item:
Attribute Value Item Gold-Wnty - Gold Extended Warranty Covers CM65827 - Order 123456 - Line 1.2.1
Not Started
Duration 1 Year Quantity 1 UOM Ea -
Submit the order.