Bypass Count Tasks Workflow

You follow a simple and flexible process where you perform self-attestation on the recall tasks generated in the application after physically completing the containment actions.

You can mark the bypass tasks as completed by selecting a containment action code which is configured through user-defined lookups, without performing the recall counts or disposition transactions.

On locating recalled parts:
  1. Trace Details Generation
    • When recalled parts are located, trace records are generated showing where the parts may reside. These include:
      • Inventory organization
      • Location or department
      • Subinventory
      • Stock locator
    • These records help warehouse staff and par counters locate and move these parts to the quarantine area.
  2. Bypass Task Generation
    • Instead of sequential task flows in the Recall Count workflow, this bypass workflow generates bypass tasks based on task grouping in the Recall Parameters:
      • Inventory Organization: One bypass task per inventory org
      • Location: One bypass task per location + inventory org
      • Subinventory: One per subinventory + location + inventory org
      • Expense Locations: One task per cost center + inventory org for parts delivered to expense locations
    • Each bypass task includes a material status indicating whether the part is already received or inbound.
  3. Manual Bypass Task Creation
    • You can manually create bypass tasks for any inventory org, location, subinventory, or cost center—not identified by the Locate process—to alert additional stakeholders beyond those auto-generated.
  4. Adding Containment Instructions
    • Each bypass task can include specific instructions for containment actions.
  5. Notifications & Task Completion
    • FYI notifications are sent to assigned stakeholders per business rules—configured to align with your task grouping. Additionally, you can also define mapping in the recall parameters based on which the notifications are sent.
      Note: This mapping works only for bypass count workflow, but not for the actual count flow.

      The Define Coordinators Mapping for Recall Tasks and Notify Task Owners profile option is enabled by default. If this profile option is disabled, you cannot define the mapping in the recall paramaters.
    • When a stakeholder receives a notification, they can navigate to the Notice Details page to view recall details and perform the required action.
    • After executing the physical containment/disposition action, the stakeholder marks the task Completed, selecting a containment action code.
    • You can automatically close recall tasks for inbound shipments once requesters or inventory coordinators are notified. Notifications for in-transit tasks also include substitute items for the recalled product, as defined in the product master. If multiple substitutes exist, all will be displayed along with their ranks.

  6. Recall Closure
    • Once all mandatory manual tasks are completed, the recall notice is automatically marked as Pending Closure.