Overview of Quality Issues and Actions

The Product Information Management and Product Development work areas integrate with the Quality Management module to help you gain insight to quality issues and actions related to items.

A quality issue is a defect, deficiency, or a significant variation in a product's expected appearance or performance.

Feature for Product Development users.

Feature for Quality Management users.

A quality action is a necessary activity required to mitigate a quality issue and prevent its further occurrences.

Note: On opening an item in the Product Development work area, the Quality tab displays a blue icon, if the item has quality-related data. And on hovering over the Quality tab, the tooltip displays Quality: Has Content.

The Quality tab displays both these tabs:

• Quality Issues and Quality Actions
• Problem Reports and Corrective Actions.

Reference Organization Items in Problem Reports and Corrective Actions

Users can access a reference organization item in a problem report or corrective action when they have the required access to the corresponding item in the definition organization.

For example, if a problem report is created in reference organization REFV1 for an item associated with definition organization V1, a user with the required item permission in V1 can select the REFV1 item as an affected object and update the permitted change-line values. The user must also have the required permissions on the problem report or corrective action.