This chapter contains the following:

Overview of Managing Supply Lines

Use the Overview page in the Supply Orchestration work area to view supply lines that orchestration is processing, including current status.

To access the page, in the Navigator, click Supply Orchestration, then click Supply Lines Overview.

Here are some important concepts.

Object Description

Supply line

Identifies the supply type, source, item, quantity, destination, date, status, and other details.

For example, line 1.1 in supply order 300100081515548 is a buy line that includes a quantity of 50 for item AS54888, shipping from Los Angeles to Denver with a requested delivery date of 12/7/19 11:59 PM. It has 0 errors, 0 exceptions, 0 jeopardies and its status is In Production.

Orchestration uses the supply line to track and manage the supply order.

Supply tracking line

Orchestration uses the tracking line to track fulfillment for the supply order. It tracks.

  • The supply source, including the organization that supplies the item, subinventory and location where the item resides, and so on

  • The supply request, such as organization that made the request, subinventory, and location

  • Supply dates

  • Status

Orchestration creates at least one tracking line for each supply order. It might create more for a supply order depending on change that occurs during fulfillment.

The top part of the Overview page on the Supply Lines Overview tab displays tracking lines.


Change in supply that affects quantity or supply date. For example, a reduction in quantity, date change, or canceled supply.


Jeopardy occurs when supply is delayed beyond its promised date.

Manage Your Supply Process

Get a 360 degree view of your supply process, from a sales order in the Order Management work area, to the supply order that Supply Orchestration creates to supply the sales order, to the work order that Inventory Management creates to build the item that the sales order requests.

Get a 360 degree view of your supply process

Assume Supply Orchestration sends you a notification that there's an exception for an item. You need to get a 360 degree view of supply for item AS54888 Desktop Computer, in sales order 506624, that you created for customer Computer Service and Rentals in the Order Management work area. You set up Supply Orchestration so it uses a make flow and contract manufacturing to supply the AS54888.

  1. Go to the Supply Orchestration work area.

    • Use the Analytics area on the Overview page to get a high level view of your supply orders, including ones that are on track and ones that aren't.

    • Search the Item column for AS54888, then click the link in the Exceptions column.

    Search the Item column for AS54888, then click
the link in the Exceptions column.
  2. Examine the Manage Supply Lines page, then click the link in the Supply Order Number column.

    Examine the Manage Supply Lines page, then click
the link in the Supply Order Number column.
    Attribute Description


    Describes the cause of the exception. For example.

    The supply line is in exception because a date was changed in the execution document.


    Item from the order line of the sales order in the Order Management work area.

    Supply Order Number

    Identifies the supply order. Click it to access the supply order.

    Document Number

    Identifies the document that the flow uses to create supply. For example, the work order, purchase order, or transfer order.

    Supply Type

    Identifies the type of flow, such as buy, make, or transfer. Make a note of this value, because you use it in the next step.

    Request Source

    Source that requested supply, such as Order Management Cloud.

    Line Status

    Status of the line in the document. For example, Work Order Complete indicates that the line in the work order for this item finished the build.


    Name of the customer on the sales order.

    Sales Order

    Number of the sales order from the Order Management work area.

  3. Examine the Supply Order Details page.

    Examine the Supply Order Details page.


    1. Expand the top line so you can view the line that contains the exception.

    2. Click the row that contains the exception so you can view details about it.

    3. Click Orchestration Plan so you can see the current state of the tasks that the orchestration process is running.

      In this example, the orchestration process successfully created the work order task and the reservation task, started but hasn't finished the work order completion task, and hasn't started the fulfillment completion task.

    4. In the Line Details area, click the Make link. Note that links contain data depending on the type of flow. In this example you click Make because its make flow. The Buy and Transfer links don't contain any data because the flow isn't buy or transfer.

    5. Click the link in the Document Number column to go to the work order.

  4. Examine the Work Order page.

    Examine the Work Order page.


    • The page title includes the work order number and the item number. For example, MFG2-10014 - AS54888.


      • MFG2-10014 is the work order number.

      • AS54888 is the item number.

    • Details vary depending on the type of work order. For example, some work orders include serial numbers, others don't.

    • Click Operations to see what operations the work center has done to build the AS54888.

    • Click History to see remaining quantity, completed quantity, scrapped quantity, transaction history, inspection history, and other details.

Analytics for Supply Lines

Use charts on the Supply Lines Overview page to visualize details about supply lines.

Deviations by Supply Type

The Deviations by Supply Type sunburst chart on the Supply Lines Overview page includes deviations for supply tracking lines that the Overview area displays. Use it to examine lines that deviate from planned fulfillment because they're in jeopardy, or an exception or error occurred.

Get details about.

  • Supply order type, such as make, buy, or transfer.

  • Deviation type, such as jeopardy, exception, or error.

Double-click the chart to get details about the deviation.

The chart includes two rings. Click Detach to display the chart with a third ring on a separate page. The third ring displays more detail.

Deviation The Third Ring Displays Tracking Lines That Are In State


High jeopardy


Supply Date Pushed Out or Quantity Reduced



Current State Analytics

Chart Description

Deviations by Type

Deviations in supply orders that are open.

On Track by Supply Type

Compares the types of supply orders that are on schedule according fulfillment dates.

Status by Supply Type

Get a quick status summary for your buy, make, and transfer orders.

For example, if the total in the Buy column is 600, and the Started status in the Buy column consumes a quantity of 580, it might indicate there's a problem in the factory getting the purchase orders started for some reason.

Supply Line Status

Orchestration updates the status on each supply line after each change in the fulfillment process.

Supply Line Status Reason

On Track

The requested supply quantity is on time.


The requested supply quantity is available only after the requested date.


The available supply doesn't meet the requested quantity, the requested date, or both.


An error occurred.

For example, Oracle Procurement Cloud didn't create the purchase order because a web service is down or a charge account is missing.

Fix the error.

  • Resubmit the supply line.

  • If data is missing, isn't valid, and you can't correct it, then mark the supply line as Inactive.