7Supply Requests

This chapter contains the following:

Supply Orchestration automatically creates the supply request, but you can use the Create Supply Request page to manually create an urgent request.

For example, replenish stock for an item during a time that occurs outside of your regular planning cycle.

Assume you need a quantity of 100 to meet demand for the AS54888 item. You find that the quantity won't meet demand, so you create a supply request.

  1. Find your item.

    • In the Inventory Management work area, click Tasks > Manage Item Quantities.

    • On the Manage Item Quantities page, search for the AS54888 item.

    • In the search results, in the Item column, expand Item AS54888, then notice values in the quantity area.

      Item On Hand

      Organization V1


      Organization M1


      These are example values. The values in your tree will be different.

    • Click Actions > Request Transfer Order.

      Notice that the Create Supply Request page displays the destination organization and a reference number for the supply request.

      As an alternative, start in the Supply Orchestration work area.

      • Click the Create Supply Request tab at the top of the work area.

      • On the Create Supply Request page, click Change Organization.

      • In the Select Organization dialog, select the destination organization, then click OK.

  2. Add details for the supply request.

    Attribute Value



    Requested Quantity




    Requested Delivery Date

    Choose today's date.

    If you access the Create Supply Request page from the Supply Orchestration work area, then click Add Row before you set the details.

  3. Click Select Supply Source.

    • The Select Supply Source page displays the source organizations that can fulfill the item according to the quantity and requested delivery date you entered.

      The page displays supply sources in rank order depending on whether the item is planned.

      Item Rank According To

      Not planned

      The distance between the source and the destination organization. If the distance isn't available, then Orchestration uses a lower rank to indicate the source organization.


      The value of the Option Ranks attribute in Global Order Promising.

    • You can also access the Select Supply Source page from the Enter Requisition Lines page in Self Service Procurement (SSP).

    • If an error displays when you click Select Supply Source, then make sure your user role can access Order Promising.

      Go to the Security Console, create a role, then assign it to a user.

      Use these values when you create the role. For details, see the Create Roles in the Security Console topic.

      Attribute Value

      Role Category

      SCM - Job Roles

      Function Security Policy Name

      View Planning Supply Availability

      Function Security Policy Code


      User Login

      Choose the inventory role, procurement role, or user that needs access.

  4. Select a source organization, then click OK.

    Notice that the Create Supply Request page displays values according to your request, such as destination type, destination subinventory, source organization, supply type, destination location, source subinventory, and shipping method.

    If necessary, you can modify some of these details.

    • In the Supply Details column, click Additional Information.

    • In the Supply Details dialog, modify details, then click OK.

  5. Click OK > Submit.

    • Inventory Management sends a request to Supply Chain Orchestration to create a supply order.

    • Orchestration validates the request.

      If Validation Then


      Orchestration creates a supply order, then sends supply transfer details to Inventory Management. Inventory Management creates the transfer order and displays the reference number for the supply request and line number.

      You can use the reference number to search for the supply order in the Inventory Management work area.


      Inventory Management doesn't create the transfer order, but instead displays an error message.

Scheduled Processes That Plan Supply for Orchestration

Get details about scheduled process you can use with Supply Orchestration.

Supply Type Process Name Description






Fulfill supply requests from Order Management Cloud.

Contract Manufacturing



Fulfill supply requests from Order Management Cloud and Planning.

Simple Buy




Fulfill buy requests from Planning.

Simple Make




Fulfill make requests from Planning.

Simple Transfer




Fulfill transfer requests from Planning and Minimum Maximum planning.