5Production Supervisor Mobile Application

This chapter contains the following:

Overview of Production Supervisor Mobile Application

You can track and manage the work orders in your production plant through a mobile application. The production supervisor mobile application is available for installation on your device and is supported by Android and iOS.

This application enables you to control shop floor situations from a remote location. If you have the role of a production supervisor, with this application, you can do the following:

  • Take immediate action for critical shop floor situations.

  • Search for a specific work order by specifying attributes like work order number, item number, serial number.

  • Use the camera of your mobile device to scan the barcode of the work order and search for it.

  • View sets of work orders classified on the basis of the following:

    • work orders starting today

    • work orders completing today

    • work orders on hold

    • work orders past due

    • work order operations past due

    • work orders with open exceptions

    Note: Today signifies the current date as reflected in the application.
  • Email the work order details or operation details to critical stakeholders to collaborate and take further action.

  • Release work orders, cancel them, or put them on hold.

  • Drill down to details like the items or components or resources associated with any particular work order and analyze the information.

  • Close work order exceptions and email details to critical stakeholders.

Production Supervisor Mobile Application Configuration Settings

You can modify the settings in the mobile application to restrict the search to only work orders that are relevant to you or which require faster execution.

You can navigate to the Settings page from either the initial login page or the Actions menu on the global header of the Overview page. You must have the job role of a production supervisor to modify settings.

When you open the application for the first time, you must provide the URL of the server where the Oracle Fusion Manufacturing application is installed. You must then sign in using your login credentials.

Note: You must have the required production supervisor job role assigned to you by your enterprise to view the contents in the mobile application.

Selection of Organization

The first time you sign in the application using the initial login page, you are directed to the Organization Selector page in the Settings. Every other time that you sign into the application, you can find Settings on the springboard of the Overview page global header.

You can select the manufacturing inventory organization for which you want to track and manage work orders. Your selection of organization determines which work centers and work areas the application enables you to choose from. You can only select an inventory organization which is designated as a manufacturing plant.

Note: Contract manufacturing organizations are not included in this list of organizations.

You can view only the work order details pertaining to the organization you choose, at any given point of time.

After you select the organization, the Next button takes you to the Work Area Selector page.

Selection of Work Areas

You can select the work area in your manufacturing plant for which you want to track work orders. The work order search and the count of work orders for each infotile in the dashboard includes all work orders which have at least one operation in the selected work area.

Selection of a work area is optional. If you do not select a work area, the work orders pertaining to all the work areas in your manufacturing organization are visible to you when you search for them in the application.

After you select the work area, the Next button takes you to the Work Center Selector page. You can change the work area, by navigating to the Settings page from the Overview page, any time you use the application.

Selection of Work Centers

You can select the work center in your manufacturing plant for which you want to track work orders. The work order search and the count of work orders for each infotile in the dashboard includes all work orders which have at least one operation in the selected work center.

Selection of a work center is optional. If you do not select a work center, the work orders pertaining to all the work centers in your manufacturing organization are visible to you when you search for them in the application.

After you select the work center, click Done to save your settings.

After you click the Done button, you are redirected either to the Overview page if you had navigated to the settings from the initial login page, or to the Settings home page if you had navigated to the settings from the springboard on the Overview page. You can change the work center, by navigating to the Settings page from the Overview page, any time you use the application.

Selection of Work Order List Filter

The production supervisor mobile application further helps you to modify your search for work orders by applying the Work Order List Filter. The default value is 7 days but you can use the filter to specify any value between 0 and 30 days.

Suppose you choose a value of 15 days, this filter restricts the search capability of the application to only include the work orders which are 15 days past due from the current date. The filter also affects the count of work orders as reflected for the Past Due and On Hold infotiles.

Note: The work order list filter does not affect the count of work orders as reflected for the Starting Today and Completing Today infotiles.

Selection of Past Due Tolerance

You can also choose a value for the field Past Due Tolerance in Settings. The default value is 0 but you can specify any value between 0 and 9999 hours.

You can choose a limit by which a work order can exceed the past due mark. For example, if you specify a past due tolerance limit of 2 hours, work orders past due for 2 hours or less are not treated as past due.

This value affects the count of work orders as reflected for the Operations Past Due and Past Due infotiles. The Past Due Tolerance value also affects the work order statuses as reflected on the Work Order List page and Operations page.

Track and Manage Work Orders

If you perform the role of a production supervisor, you can use the mobile application to view, track, and manage your work orders. You can also collaborate with other stakeholders through email to act further on the work orders.

The following examples explain a few scenarios and what actions you can take in those scenarios.

The following examples are discussed:

  1. Searching for work orders and sending them through email.

  2. Releasing work orders using quick swipe action.

  3. Reviewing operation, component, and resource details.

  4. Reviewing customer information of work orders.

Searching for Work Orders and Sending Them Through Email

You're reviewing the production status of your manufacturing plant shop floor as a production supervisor. Your production manager wants a report on a work order status which is reserved against a particular customer. The final assembly of the work order is serialized. Follow these steps to complete the task using the mobile application:

  1. Sign in to the Supervisor Mobile Application using your production supervisor credentials.

  2. Use your mobile camera to scan the bar coded serial number of the final assembly of the work order you want to report on.

  3. Click the barcode scanner icon beside the Search field on the global header to upload the barcode.

    The search is automatically executed once you upload the barcode.

  4. On the Work Order Details page, click the Actions menu and select the Email icon.

  5. Select the work orders you want to send to the manager and click Done.

  6. Select the email client of your choice and enter the recipient's email and click Send.

    The Subject field is automatically populated with the work order details you're sending to the client.

You have successfully completed the task.

Releasing Work Orders Using Quick Swipe Action

You're monitoring the production status on your shop floor. The production operator informs you that a particular resource wasn't functioning for the past one week and now is back into operation. Follow these steps to quickly release the work orders affected by this operation, which were put on hold.

  1. Sign in to the Supervisor Mobile Application using your production supervisor credentials.

  2. Select the infotile On Hold from the key metrics on the Overview page.

  3. On the Work Orders List page, select a work order you want to release.

    On the Work Order Details page, you can review the following information:

    • Work order status

    • Completion status

    • Assembly item

    • Item description

    • Customer information

  4. Swipe left on the work order name. The Release action is displayed for the work order.

    You can also release a work order from selecting the option in the Actions menu.

  5. Tap or click the Release action and click OK.

    You can navigate to the Work Orders List page and repeat the quick swipe action for multiple work orders.

You have successfully completed the task.

Reviewing Operation, Component, and Resource Details

As a production supervisor you can track the work orders of your manufacturing plant which are starting today and are reserved against a sales order. Follow these steps to review various aspects of a work order and drill down to details.

  1. Sign in to the Supervisor Mobile Application using your production supervisor credentials.

  2. Select the infotile Starting Today from the key metrics on the Overview page.

  3. On the Work Orders List page, select a work order that you would like to review.

    On the Work Orders Details page, you can review the following information:

    • Work order status

    • Completion status

    • Assembly item number

    • Item description

    • Customer information

    • Work order description

    • Work order type

    • Serialized indicator

    • Current operation

    • Quantity

    • Start date

    • Completion date

  4. Click the Operations tab. It shows a list of operations for the work order you have selected. Click any of the attributes to drill down further.

    On the Work Order Operations Details page, you can review the following information:

    • Operation sequence

    • Operation code

    • Operation name

    • Scheduled start date

    • Scheduled end date

    • Work center of the operation

    • Count point indicator

    • Serialized indicator

    • Operation type

      If the operation type is specified as outside processing, you're able to view the operation details of the outside processing item and also the in-progress quantity for the operation.

    You can drill down further from the Operations Details page to serial numbers, components, and resources specific to the operation.

  5. Select the Components tab on the Work Orders Details page. Here you find the following information:

    • Component item number

    • Component item description

    • Component issue status

    • Operation sequence

    • Operation code

    • Operation name

  6. Select the Resources tab on the Work Orders Details page. Here you find the following information:

    • Resource name

    • Applied quantity

    • Total quantity

    • Operation sequence

    • Operation code

    • Operation name

    • Work center

You have successfully completed the task.

Reviewing Customer Information of Work Orders

As a production supervisor you can review the customer reservation details for any work order in your manufacturing plant. Follow these steps to review the assembly details for a work order completing on the current date.

  1. Sign in to the Supervisor Mobile Application using your production supervisor credentials.

  2. Select the infotile Completing Today from the key metrics on the Overview page.

  3. On the Work Orders List page, select a work order that you would like to review.

  4. Click the drill-down arrow beside the customer name displayed on the Work Order Details page. You're directed to the Customer Reservation page. Here you can view the following details:

    Note: The Customer field is visible only for work orders which have one or more sales orders reserved against them.
    • Customer name

    • Quantity reserved

    • Sales order number

    • Due date

  5. On the Work Order Details page, the Item Structures section provides you the following information:

    • Work order item

    • Version

    • Subinventory

    • Locator

    • Tolerance

  6. On the Reservations page, you can also find the following information, if the work order is serialized.

    • Item serial number

    • Operation sequence

    • Operation code

    • Operation name

    • Dispatch status

    • Work center

You have successfully completed the task.

Manage Exceptions Using the Mobile Application

As a production supervisor, you can use the mobile application to review and manage production exceptions of a work order. Depending on how you modify the settings of the mobile application to view metrics at the plant level or work area level, you can see the relevant exceptions.

After you have reviewed the work order exceptions, you can close the exception or close one or more work order operations linked to the exception. You can also send exception details through email to other stakeholders to collaborate on them.

An exception can be of the following types:

  • Component

  • Resource

  • Work Area

  • Work Center

  • Miscellaneous

Note: Some work area, work center, or miscellaneous exceptions aren't specifically tied to any particular work order operation. Such exceptions aren't accounted for in the mobile application.

Follow these steps to close an exception against a work order operation:

  1. Click the infotile Open Exceptions on the Overview page of the application. You are directed to the Work Order List page which displays a list of work orders. Work orders may have a warning icon displayed beside them in the following cases:

    • If the work order is on hold

    • If the work order has open exceptions

    • If the work order has one or more operations past due

  2. Click any of the work orders. You are directed to the Work Order Details page. The Exceptions tab shows the number of all open exceptions linked to any operation of the work order.

  3. Click the Exceptions tab. You are directed to the Work Order Exceptions List page. This shows a list of all open exceptions. Each exception has the following details mentioned:

    • Exception type

    • Exception description

    • Name of the person who has reported the exception

    • Severity of the exception.

    • Operation sequence to which the exception is associated.

    • Date on which the exception was reported.

    If you swipe left on any of the exceptions in Open status here, you can use the Quick Action to close the exception. If the exception is linked to more than one work order operation, you're directed to the Impacted Work Order Operations page. If the exception is linked to only one operation, the status will be changed to Closed after you receive a warning notifying the change in status of the exception.

  4. Select any of the exceptions. You are directed to the Exceptions Details page. Click the Actions icon on the header of the page.

  5. Two actions are available for your selection. Click the Email icon to send the exception details to other stakeholders. Click the Close icon to close the exception. You are directed to the Impacted Work Order Operations page. If the exception is linked to more than one work order operation, all of them are displayed here.

  6. Click the Select All button to select all the impacted work order operations. If not, select them individually and click Close at the header of the page. You get a confirmation message after the exception is successfully closed.

Another way to close exceptions is from the Operation Details page. Whenever you drill down to an operation from the Operation List page, it displays a row Exception which shows the number of open exceptions associated with that operation. If you click that row, you're directed to the Exceptions List page and you can follow the steps as mentioned in this topic.