1. Using Scheduling Center

1Getting Started

Getting Started

    Overview

      Scheduling Center

      The Scheduling Center is a product used with Recruiting to handle automated and high volume scheduling of candidates.

      This add-on scheduling functionality allows users to schedule any number of screening functions for candidates, including but not limited to:

      • job fair or campus appointments

      • mass recruitment events

      • interviews

      The Scheduling Center facilitates the scheduling of these functions through the creation and management of calendars, which are populated with timeslots, into which candidates can schedule appointments. The Scheduling Center sends follow-up invitations (triggered through the candidate selection workflow) and reminder emails and records status messages in the candidate file each time a candidate performs a scheduling activity. The Scheduling Center displays a calendar view for users showing the resulting timetables of which invites are scheduled for each time slot on each day. The Scheduling Center sends email messages to candidates requesting them to schedule an appointment. It also sends emails confirming appointments and reminding candidates about their scheduled appointments.

      The Scheduling Center screening service is available in two types of integration:

      • Self-service: This integration type is supplied with all applications. In this type, an initial invitation email is sent to the candidate. Emails sent at the different phases of the workflow are controlled through candidate permissions set at the calendar level. The employer (recruiter) is able to manage the appointments of a candidate only if the candidate has logged in to the Scheduling Center at least once.

      • Proctored: This integration type is optional and must be activated by Oracle Support. In this type, no initial invitation email is sent to the candidate. Emails sent at the different phases of the workflow are controlled through candidate permissions set at the calendar level. The employer (recruiter) can manage the appointments of a candidate even if the candidate has not logged into the Scheduling Center.

      Although two types of integrations exist for the Scheduling Center, both types are configured, activated and used the same way.

        Login and Product Access

          Login Procedure

          When users open the Oracle Talent Acquisition Cloud (OTAC) solution, the User Sign In page is typically displayed.

          On the Sign In page, users can select the language in which they want to use the application. If users change the default language on the Sign In page, the page is displayed in the new language and subsequent OTAC product pages are presented in that language. After selecting a language, users can also instruct the system to "remember" their selection so that the next time they sign in, the User Sign In page will be presented in the language they selected.

          If single sign-on (SSO) is not enabled within an organization, users must enter a user name and password on the user Sign In page. The user name and password are provided by system administrators. Users can modify their password. If SSO was configured through a consulting engagement (which requires a statement of work (SOW)), the Sign In page is not displayed and the default language that was configured is used.

          Once a user's credentials are accepted, the Welcome Center or table of contents page is displayed. The OTAC products available for use are dependent on which products were purchased by the organization and on the user's user type and permissions. If a user has permission to see only one OTAC product and the Display Welcome Center setting is set to "Yes", the product is displayed directly.

            Accessing an Oracle Talent Acquisition Cloud Application

            You must have received a user name and password from your system administrator.

            1. Select the language in which you want to use the application.

            2. Enter your user name and password.

            3. Click Sign In.

              Welcome Center

              The Welcome Center is a home page that is displayed to users immediately after they log in. It provides a "one-click" access to Oracle Talent Acquisition Cloud (OTAC) products.

              The Welcome Center contains an auxiliary navigation bar, a core navigation bar, a Quick Access panel, and a central panel.

              • The auxiliary navigation bar contains links to additional resources such as the online help, setup, and the Sign Out link.

              • The core navigation bar is a set of tabs that provide direct links to OTAC products. A user might have a tab for any or all of the following products: Performance, Recruiting, Compensation, Oracle Business Intelligence, Learn, and Configuration.

              • The Quick Access panel provides an alternative "one-click" access to the same products available in the core navigation bar. It also provides access to modules within products for example, Onboarding (Transitions), Scheduling Center, and to specific content such as a requisitions and candidate files.

              • In the central panel, customers can put information of interest to all product users. Alternatively, they can create distinct sets of information and associate an information set with a configuration profile.

              If the Welcome Center is enabled, it replaces the table of contents page.

                Navigation

                  Auxiliary Navigation Bar

                  The auxiliary navigation bar, located at the top right of pages, provides users access to Home, Resources, and Sign Out links.

                  Auxiliary Navigation Bar Option Description
                  Home If you have access to multiple Oracle Talent Acquisition Cloud (OTAC) products and you click Home, the Welcome Center is displayed.
                  Resources May include:

                  • My Setup: Access to the Language drop-down menu where you can select the content language for the product.

                  • About: Information about the product such as the version number and the build number that you need to provide to Oracle Support when you need to contact them.
                  Sign Out Terminates the session and you are automatically signed out of all Oracle Talent Acquisition Cloud (OTAC) products.

                    Core Navigation Bar

                    The core navigation bar provides users access to the Scheduling Center, Reports, and Configuration tabs.

                    Link Description
                    Scheduling Center Gives users access to the Calendars page where they can create calendars and update existing ones.
                    Reports Gives users access to a list of reports they can run:

                    • Roster Schedule

                    • Scheduled Appointments (visible to Administrators only)

                    • Appointment Summary Report (visible to Administrators only)

                    • Arrival Status Report (visible to Administrators only)
                    Configuration Gives Administrators access to the following configuration features:

                    • Candidate Portal Messaging

                    • Email Templates

                    • Locations

                    • Create Users

                    • Import Calendars

                    • Display Time Zones

                    • Display Languages

                    • Mass Update

                    • Default Weekdays

                    • Resend Candidate Submissions

                    • Schedule Appointments Email

                      Languages

                        Languages

                        The Scheduling Center is available in many languages.

                        The Language drop-down menu located in the right-hand side of pages allows users to select the language in which they want to use the product. Languages must be activated by the system administrator before they can be used in the Scheduling Center.

                        The Display Languages page displays a message that states "Languages that are not editable are in use." However, when a language has been enabled by a Scheduling Center administrator and then assigned to a calendar, it can no longer be disabled. The language will appear grayed out on the Display Languages page. The language must stay enabled in the event the calendar using it is reactivated in the future.

                        If a language is only used in a calendar location that has never been used by a calendar, then the language can be disabled upon deactivation of the location.  

                          Supported Languages

                          The languages supported for Oracle Talent Acquisition Cloud products as well as specific features are listed below. For details regarding language availability for Oracle Learn Cloud and Oracle Taleo Business Edition, see the documentation for those products.

                          • Scheduling Center: All listed languages are supported except Portuguese (Portugal).

                          • Assessment: All listed languages are supported except Indonesian (Bahasa).

                          • OBIEE: All listed languages are supported except Indonesian (Bahasa), Lithuanian, Malaysian (Malay), Serbian, Slovenian.

                          Language Locale Recruiting and Onboarding Performance Mobile Sourcing Resume Parsing
                          Bulgarian bg Available Available
                          Chinese (China) zh_CN Available Available Available Available
                          Chinese (Taiwan) zh_TW Available Available Available Available
                          Croatian hr Available Available
                          Czech cs Available Available Available
                          Danish da Available Available
                          Dutch nl Available Available Available Available Only Personal Details extraction, not full resume
                          English en Available Available Available Available Full resume extraction available
                          English (U.K.) en_GB Available Available Available Available Full resume extraction available
                          Finnish fi Available Available Available
                          French (Canada) fr Available Available Available Full resume extraction available
                          French (France) fr_FR Available Available Available Available Full resume extraction available
                          German de Available Available Available Available Full resume extraction available
                          Greek el Available Available
                          Hungarian hu Available Available Available
                          Italian it Available Available Available Available Only Personal Details extraction, not full resume
                          Indonesian (Bahasa)* in Available Available Available
                          Japanese ja Available Available Available Available
                          Korean ko Available Available Available Available
                          Lithuanian* lt Available Available
                          Malaysian (Malay)* ms Available Available
                          Norwegian no Available Available Available
                          Polish pl Available Available Available Available
                          Portuguese (Brazil) pt_BR Available Available Available Available Only Personal Details extraction, not full resume
                          Portuguese (Portugal)* pt Available Available Available
                          Romanian ro Available Available Available
                          Russian ru Available Available Available Available
                          Serbian* sr (sh) Available Available
                          Slovak sk Available Available Available
                          Slovenian* sl Available Available
                          Spanish (Worldwide) es Available Available Available Available Only Personal Details extraction, not full resume
                          Swedish sv Available Available Available Available
                          Thai th Available Available Available
                          Turkish tr Available Available Available