1. Implementing Sourcing

14Messaging Configuration

Messaging Configuration

    Messaging Configuration Settings

      Messaging Configuration Settings

      The Messaging configuration section provides access to settings relating to message templates, message editors and automated messaging for the site. As part of the initial implementation the copy for your organization's campaign messages and automated email templates must be edited.

      Configuration

      Settings for the Messaging configuration are listed in the following table.

      Settings
      Name Description
      Configuration > Messaging > Template Includes
      Message Header Enter default message header text.
      Message Footer Enter default message footer text.
      Message Signature Enter default message signature text.
      Configuration > Messaging > Broadcast Messaging
      Talent Community Job Alerts Enables the Job Alerts signup button.
      Use Composer Enables the message composer (for messaging beginning in release 1.10/14B).
      Configuration > Messaging > Campaign Templates
      Classic + No Jobs (ARM) Enter default From, Subject and Body text for this type of message template.
      Classic + Selected Jobs (Talent Community) Enter default From, Subject and Body text for this type of message template.
      Classic + Selected Jobs (Email) Enter default From, Subject and Body text for this type of message template.
      Classic + Targeted Jobs (ARM) Enter default From, Subject and Body text for this type of message template.
      Landing Page (Email) Enter default From, Subject and Body text for this type of message template.
      Landing Page (Talent Community) Enter default From, Subject and Body text for this type of message template.
      Modern + No Jobs (ARM) Enter default From, Subject and Body text for this type of message template.
      Modern + Selected Jobs (Talent Community) Enter default From, Subject and Body text for this type of message template.
      Modern + Selected Jobs (Email) Enter default From, Subject and Body text for this type of message template.
      Modern + Targeted Jobs (ARM) Enter default From, Subject and Body text for this type of message template.
      Configuration > Messaging > Campaign Template Colors
      Button Background Enter the hexadecimal color value for the button background.
      Button Border Enter the hexadecimal color value for the button border.
      Button Text Enter the hexadecimal color value for the button text.
      Link Enter the hexadecimal color value for the hyperlink.
      Configuration > Messaging > Automated Messaging
      Congratulate Applicant to Being Hired Enables this type of email message.
      Congratulate Applicant to Being Hired - Text Enter default To, From, Subject and Body text for this type of message template.
      Email Report Download Enables this type of email message.
      Email Report Download - Text Enter default To, From, Subject and Body text for this type of message template.
      Forgot Password Enables this type of email message.
      Forgot Password - Text Enter default To, From, Subject and Body text for this type of message template.
      Invite a Recruiter - Toggle Enables this type of email message.
      Invite a Recruiter - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Applicant of Apply for Friend on Behalf of Taleo - Toggle Enables this type of email message.
      Notify Applicant of Apply for Friend on Behalf of Taleo - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Applicant of Apply Start - Toggle Enables this type of email message.
      Notify Applicant of Apply Start - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Applicant of Apply for Friend - Toggle Enables this type of email message.
      Notify Applicant of Apply for Friend - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Applicant of Apply for Friend CC - Toggle Enables this type of email message.
      Notify Applicant of Apply for Friend CC - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Applicant of Talent Community Subscription - Toggle Enables this type of email message.
      Notify Applicant of Talent Community Subscription - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Applicant on Behalf of Taleo - Toggle Enables this type of email message.
      Notify Applicant on Behalf of Taleo - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify New Quick Clients Admin - Toggle Enables this type of email message.
      Notify New Quick Clients Admin - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Recruiter of Apply - Toggle Enables this type of email message.
      Notify Recruiter of Apply - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Recruiter of Candidate Status Change - Toggle Enables this type of email message.
      Notify Recruiter of Candidate Status Change - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Referrer of Apply - Toggle Enables this type of email message.
      Notify Referrer of Apply - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify Referrer of Apply CC - Toggle Enables this type of email message.
      Notify Referrer of Apply CC - Text Enter default To, From, Subject and Body text for this type of message template.
      Notify SM of New Quick Client - Toggle Enables this type of email message.
      Notify SM of New Quick Client - Text Enter default To, From, Subject and Body text for this type of message template.
      Post-ARM Notification - Toggle Enables this type of email message.
      Post-ARM Notification - Text Enter default To, From, Subject and Body text for this type of message template.
      Pre-ARM Notification - Toggle Enables this type of email message.
      Pre-ARM Notification - Text Enter default To, From, Subject and Body text for this type of message template.
      Pre-ARM Notification Time Enter the number of hours prior to ARM campaign to send campaign administrators an email reminder.
      Send Applicant Link - Toggle Enables this type of email message.
      Send Applicant Link - Text Enter default To, From, Subject and Body text for this type of message template.
      Thank Applicant for Applying - Toggle Enables this type of email message.
      Thank Applicant for Applying - Text Enter default To, From, Subject and Body text for this type of message template.
      Welcome New User - Toggle Enables this type of email message.
      Welcome New User - Text Enter default To, From, Subject and Body text for this type of message template.
      Configuration > Messaging > Endorsement Notifications
      Notify Recruiter of Endorsement - Toggle Enables this type of email message.
      Notify Recruiter of Endorsement - Text Enter default To, From, Subject and Body text for this type of message template.
      Send to Starred Recruiters - Toggle Enables this type of email message.
      Send to Starred Recruiters - Text Enter default To, From, Subject and Body text for this type of message template.
      Send to Common Email Address - Toggle Enables this type of email message.
      Send to Common Email Address - Text Enter default To, From, Subject and Body text for this type of message template.
      Common Email Address Enter the common email address for this type of message.

        Email Message Editor

        The Email Editor (or Composer) provides recruiters the ability to set up and edit emails for marketing campaigns, allowing them to create well-designed and engaging emails for candidates and employees.

        Administrators can turn the Email Editor on and off in the Configuration area's Messaging section, with the Use Composer setting. The default is Off. If the setting is On, when a recruiter is performing the Compose Message Step in setting up a campaign, and begins editing an email message in the Campaigns tab, a modal appears providing the option of using either the Modern or Classic version of the message template:

        • Classic - Has a heading, salutation, body text containing a list of jobs, complimentary close and identification. For each job in the list the message provides the job title (as a link to job details), location and job category.

        • Modern - Has all the same elements as Classic. In addition, more information is provided about each listed job: a video indicator, Hot and New job tags, job description introductory text, the posting date, and a View and Recommend button.

        The Email Message Editor provides recruiters features such as:

        • An improved message previewer, with the body section displaying the whole message.

        • Email sections that are empowered as blocks; which can be added, moved or deleted.

        • A standard block display that, when you hover over or tab into a block, highlights it with a border and gives it a light gray background.

        • A control panel that displays on the right side of a content block when you hover over or tab into the block. It contains buttons to move the block up or down in the message, or remove it from the message.

        • Action to move away from a block hides the control panel and restores the block to its preview state.

        • Rich-text editing capability (in an HTML editor) which opens when you click into a content block.

        • HTML editor functionality (such as font characteristics, lists, colors, spacing, alignment and more) varies depending on the block type being edited (Smart, Text or Image) .

        • Functions to import images into blocks and crop them.

        When a recruiter is working in an updated Sourcing zone, existing emails in all campaigns in the zone will continue to work:

        • All existing campaigns (created prior to upgrade to release 14B) continue to be accessible from the "Manage Campaigns" pages, load up with the final message editing/scheduling step (including all saved data), can be edited using the legacy capabilities, and function as they normally do (e.g. when choosing templates, editing text, scheduling and sending, etc.).

        • All newly-created campaigns with a messaging component (beginning with release 14B) load up the new Email Editor. Accessing these new campaigns afterwards also loads up the Email Editor.

        Configuration

        Configuration settings for this feature are listed in the following table.

        Settings
        Name Location
        Use Composer Configuration area > Messaging > Broadcast Messaging