1. Implementing Recruiting
  2. Application Flow

Application Flow

An application flow is a sequence of pages that external candidates complete when they apply for a job on an external career site.

When an external candidate clicks the Apply button to apply for a job, the first thing the candidate does is to enter an email address or phone number. A verification is done in the database to check for candidate profiles or draft job application already connected with the candidate's email address or phone number.

  • If a record is found, an email or SMS with 6 digit code is sent to the candidate to validate the identity. Once the identity is validated, the candidate is presented with the job application flow and information is prepopulated with information from the candidate's last job application. The candidate can edit the information prior to submitting the job application.

  • If no record is found and it's a brand new candidate, the candidate is presented with the job application flow upon entering an email address or phone number. When the candidate submits the job application, an email is sent to the candidate to validate the identity and confirm the submitted job application.

Depending on how the application flow is configured, the candidate can import a profile from a third party such as LinkedIn and Indeed, upload a resume, or manually fill out a job application.

Draft data that candidates entered while completing an application flow can be saved. Here's how it works:

  • The data is saved every 10 seconds. A candidate can drop off from the process and start over when ready, without losing any data.

  • The candidate can access the application flow using the URL provided in the notification they received or by accessing their candidate self service. If draft data was saved for a flow, it will be loaded when the flow is loaded.

  • Draft data can't be viewed by recruiters or hiring managers. They can only be accessed by the candidate.

  • If the candidate doesn't interact with the draft data for 30 days, data is automatically removed.

  • If a candidate profile was updated after draft data was saved, profile data will update the saved draft data.

When the candidate is done completing all the pages of the flow, the job application becomes visible to recruiters and hiring managers.