Collect Candidate Data Using Multiple Content Sections

You can collect candidate data using many profile content sections for example Experience versus Military Experience, or Education versus Special Education.

When many profile content sections are set up, candidates can enter supported profile data when applying for a job, when updating their information in the candidate self service, or when signing up in a talent community.

Recruiters can view profile data in many sections as entered by candidates. This data is available in job applications, candidate files, prospect records, and pool members. Sections titles and fields within each section appear as you configured them. Recruiters can also search for candidates using data from many content sections using the keyword search. They can also filter candidate search results using advanced search filters and basic filters.

Here's what to do

1. Create Profile Content Sections in the Profiles Work Area

2. Use Profile Content Sections in Application Flows

Create Profile Content Sections in the Profiles Work Area

You first need to create profile content sections in the Profiles work area.

1. Go to My Client Groups and click Profiles.

2. On the Profiles page, click Profile Types.

3. On the Profile Types page, click Person.

4. On the Edit Profile Type: Person page, click Add Content Section.

5. Select a template for the content section. You can use these templates:

   • Certification

   • Education

   • Language

   • Skill

   • Work History

   • Work Preferences (multiple sections isn't supported)

6. On the Add Content Section page, enter a section name and a description.

7. Select the Active option.

8. In the Content Section Properties section, decide which attributes you want to display or hide as per your business needs.

9. In the Content Section Subscribers, click Add to add Recruiting as a subscriber to this content section.

10. Click Save and Close.

Use Profile Content Sections in Applications Flows

You can then use the sections in profile content blocks when creating application flows of type Apply, Request Information, and Talent Community.

1. In the Setup and Maintenance work area, go to:

   • Offering: Recruiting and Candidate Experience

   • Functional Area: Candidate Experience

   • Task: Job Application Flow Configuration

2. Create a new flow or open an existing flow.

3. Create a new version of the flow.

4. Add profile content blocks to the flow. You can add the same block many times. Profile content blocks are:

   • Education

   • Experience

   • Languages

   • Licenses and Certifications

   • Skills

   • Work Preferences (multiple sections isn't supported)

5. Click the title of the block.

6. In the Edit Block page, define the block properties.

   • Update the block headline to help candidates understand what info they need to provide. The headline is the block name displayed to candidates. If you use many sections within the same block, it's even more important to have different headlines otherwise all sections will have the same name. For example, for an Education block with two sections, you could have Bachelor Degree and Doctoral Degree as headlines. When you have many sections, you can click the block title to quickly see the content section configuration.

   • Add instructions to provide specific information to candidates on how to fill the info.

   • Select a section for the block. The selector displays the sections created in the Profiles work area that have Recruiting added as a subscriber. You can select only one section within the same block. Note that the profile content section flagged as default in the Person Profile Types configuration will also be marked as the default in the selector. For example, you can add the Languages block many times within the same flow, but each block will have a different section. The application flow you just defined must be used within specific job requisitions. Choose any requisition for which you want to start capturing candidate data. In the Details tab, go to the Configuration section, and select the application flow.

7. Click Save and Close.

The application flow you just defined must be used within specific job requisitions. Recruiting users need to choose any requisition for which they want to start capturing candidate data. In the Details tab, they need to go to the Configuration section, and select the application flow.

Things to Consider

• If you add the Timeline block to an application flow, you can add the Education and Experience blocks but you need to set them as having non-default sections. If you set default sections, you'll get an error message when saving the application flow.

• When you configure an application flow, you must use a default Work Preferences block. Otherwise, candidates won't be indexed and recruiters won't be able to search candidates based on these work preferences.

• During an application flow of type Apply, the profiles imported using LinkedIn, Indeed, and resume parsing will be imported to default sections only (the oldest created sections). However candidates can if needed, add additional info in default or non-default sections.

• When you merge candidate files, all additional profile section data is copied into the primary candidate file.

• When candidates move to the HR phase to become workers, profile data from many content sections is copied to their talent profile.