Set Up the Microsoft Outlook Calendar App for Oracle Learning Integration

For Microsoft Outlook calendar integration to work with Learning, you need to create a tenant, register an app, and configure access policies in the Microsoft Azure portal. Then configure the integration and schedule background processes in Oracle Learning.

Someone with Azure administration permissions should complete the steps 1 – 5 using the Manage Azure Active Directory task, in Azure Active Directory. Someone with the Learning Specialist role should complete the remaining steps, 6 – 7 in Oracle Learning.
  1. As an Azure administrator,setup up a tenant using the linked information if you don't already have a Microsoft tenant. You need a Microsoft tenant ID to configure Microsoft Calendar in Oracle Learning.

    You'll need to provide this information:

    • Tenant Type: Azure Active Directory.
    • Organization Name: Enter the name of your organization.
    • Initial Domain Name: Enter a unique domain name for your tenant.

    After you set up the tenant, you need to record the Organization ID value for the tenant. You'll enter it as the Tenant ID when you configure Microsoft Calendar in Oracle Learning.

  2. Register app or web API within the tenant using the linked information.

    You'll need to provide this information:

    • App Name: Enter a friendly name for your integration with Oracle Learning.
    • Supported account types: Select the account type that best matches your needs. If you need more information, please consult with Microsoft.
    • Redirect URL: You can leave this field blank for your integration with Oracle Learning.

    You need to record the application client ID generated after you finish registering the app, to use when you configure application access to online meetings in step 6. You'll also enter it when you configure Microsoft Calendar in Oracle Learning.

  3. Add a client secret using the linked information. You need to record the provided client secret value because you'll enter it when you configure Microsoft Calendar in Oracle Learning.
  4. Grant application permission to Microsoft Graph using the linked information.

    You'll need to provide your registered app with these permissions, which are required for your Microsoft Calendar integration with Oracle Learning to work:

    • User.Read.All
    • Calendars.ReadWrite
    Caution: Make sure that the required API permissions are application type, not delegate type.
  5. Grant admin consent to the configured app permissions using the linked information.
  6. As a learning specialist, in Oracle Learning, configure the external provider.

    Before you continue, get this information from your Azure administrator:

    • Tenant ID
    • Client ID
    • Client Secret
    • Integration user name, typically in this format: <username>@<tenant>.onmicrosoft.com. You'll enter it as the Administrator user name in Oracle Learning.

    Complete these steps using the Configure External Providers task on the My Client Groups > Learning page:

    1. On the Configure External Providers page, in the row for the appropriate virtual classroom provider, click Configure.
    2. On the Configure External Provider page, click Create.
    3. Complete the configuration parameters using the information given to you by your Azure administrator.

      Field Description
      Status

      Make the Microsoft Calendar provider available or unavailable to send calendar events to learners and instructors. When active, these delivered event alerts aren't sent.

      • WLF-00002: Offering Definition has Changed
      • WLF-00009 Learning Cloud Instructor Booking Event Removal
      • WLF-00008 Offering Activity Definition has Changed for an Instructor
      When you change status from Active to Inactive, calendar events won't sync updates to existing activities with events already sent.
      Secret You need to get the relevant information from your Azure administrator.
      Tenant ID
      Client ID
      Organizer Email Address for All Calendar Meeting Invites

      This user will be the calendar events organizer and will send event invites to learners.

      Make sure the Microsoft Calendar user account with the email address meets these conditions:

      • It's part of the same tenant ID that you'r using.
      • It's a generic account, not a personal account.
    4. To validate that the configuration parameters are correct, click Validate.
    5. Click Save and Close.
  7. To generate calendar events and keep learner and instructor calendars in sync with learning application, schedule the Sync Instructor-Led Trainings for learning process to run once hourly. If it's already scheduled, you don't need to do anything.
    Caution: Alerts and .ics files won't include meeting links until the Virtual Classroom External Provider Synchronization process runs.