1. Using Learning
  2. Official and Self-Service Communities in Oracle Learning

Official and Self-Service Communities in Oracle Learning

You can give learners access to relevant organization-provided content with official communities. You can also automate assignments for required members. Let learners share their knowledge with colleagues using self-service communities.

Here's an example of each type of community:

  • To give new hires access to initial training and relevant documents, you create the official Onboarding community.
  • An individual in a retail chain store creates the Holiday Decorations self-service community so that members across stores can inspire each other. Members can create and share short videos that describe what they did and why.
Tip: Learners can browse for and enroll in official and self-service communities with open and closed privacy settings even if they can't browse by categories. They also see the communities that you add them to as members or required members.

Here's a list of the main characteristics for official and self-service communities:

Characteristic Description
Create and manage Official: Use the Communities task on the My Client Groups > Learning page.

Self-service: From the Me > Learning page. You can also manage them from the My Client Groups > Learning page.
Member contributions Learning administrators and community managers can enable for all members or no members.
Tip: Videos and learning journeys self-published by the community manager have the community name as the contributor, instead of the person's name.
Related materials Can add attachments.
Assignments Learning administrators and community managers can create assignments that existing and future required members need to complete by the specified due date. Assignments are most relevant in official communities.

Learning administrators can also manage assignments using the Learning Assignments task.
Catalog Can contain official communities, self-service communities, courses, specializations, videos, and learning journeys.
Conversations Can configure both learning administrator conversations and self-service (member) conversations.
Self-service pages List these communities.