Reassignment Conflict Rules for Oracle Learning Courses and Offerings

When you assign courses or offerings, you can decide the outcome for learners with existing, unexpired completions. You can reassign them to or exempt them from the new assignment. Optionally, you can use their existing completion date to decide the outcome.

When you reassign a learner, they see a new assignment in their current learning. They need to complete it according to the configured completion settings. If you exempt them, the learner won’t see a new assignment in their current learning or learning history. But any learning administrator can see the new learning assignment with an Exempted status. The exempted assignment is evidence of the reassignment and exemption.

When reassigning learners with existing completions, you can specify when the validity of the existing completions expires. You base the validity on either the start or due date of the new assignment.

  • If you expire the existing completion using the new assignment’s start date, the learner immediately becomes noncompliant until they complete their new assignment.
  • If you expire the existing completion using the new assignment’s due date, the learner has a grace period before they‘re noncompliant.

You can also use these reassignment rules to get learners into synced renewals when they've existing nonrenewing completions. The existing completion date and the new assignment’s renewal rules decide when the learner gets their new assignments for their current learning. After they complete their current assignment, they follow the renewal rules of their new assignment.

You can configure these renewal and assignment conflict rules when you create learning assignments or learning initiatives. You can also set up default renewal options and assignment conflict rules that apply when managers assign learning to their teams. Use the Configure Catalog Defaults task in the My Client Groups > Learning work area.

Withdrawn Renewal and New Assignments

How Oracle Learning handles new assignments for learning with withdrawn renewals depends on whether completed assignments from the renewal series are expired.

  • If the learner's completions are all expired, a new active assignment appears in their current learning. Because their final completion already expired, the renewal series no longer managers this learner.
  • If the learner's final completion hasn't expired, a new assignment won't appear in their current learning. That's because the renewal series still manages this learner until their final completion expires.