Typically learners can't enroll in an existing course because of course or learning
record statuses. Or the Learning Assignment Post Processing process might not have completed
successfully. Learning with a Requested status goes through approval
before learners can enroll.
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Make sure that on their course details page, they're clicking Enroll
in Course on the Actions menu. The Enroll
button in the course banner only expands the Available Offerings section.
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Make sure they're enrolled in the course before they try to enroll in a course
offering.
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On theses pages, make sure that Initial Learning Record Status has
Active or Requested selected,
per your policy.
- Configure Catalog Defaults
- Default Access for the course
- Default Access for the offering
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When learners self-enroll in courses, the Learning Assignment Post Processing
process should run and update the related offering activity status. If the
process doesn't complete successfully, for example, due to a connectivity
interruption, you might need to run it again.