1. Using Performance Management
  2. Participant Feedback Task Options

Participant Feedback Task Options

The HR specialist can include the Manage Participant Feedback task as part of the process flow to let participants evaluate workers by providing ratings and comments.

Managers, workers, and participants can also supply feedback on a questionnaire as part of a multiparticipant evaluation. You can set up the Manage Participant Feedback task so that managers, workers, or both, can:

  • Select participants

  • Request feedback

  • Add questions to the questionnaire

  • Track participants

HR can set this up without any special configuration, just by checking a box. You set up the process flows from My Client Groups > Performance > Performance Process Flow (under the Setup Maintenance area). To create a new performance process flow, click Add. You can also search for an existing performance process flow.

Include the Manage Participant Feedback Task

When you include this task, you enable others, such as peers, colleagues, matrix managers and other managers to evaluate workers by providing ratings, comments, or both, on competencies, goals, and overall performance. You also allow the manager, worker, and invited participants to answer a questionnaire in the performance document to gather feedback to help the manager evaluate a worker. You create questionnaires using the template in the Questionnaires feature of the Oracle Fusion Profile Management business process and add the questionnaire to the performance template as a section.

To include participant ratings, you add the participant roles to the Profile Content, Performance Goals, Development Goals, and Overall Summary sections in the performance template. To gather feedback on a questionnaire, you add the participant roles to the Questionnaire section. You configure performance templates using the Performance Templates task in the Setup and Maintenance area.

Select Participants

You can specify whether managers, workers, or both, can select participants to provide ratings, comments, and questionnaire feedback. When using questionnaires, managers or workers select the participant role, which determines which questionnaire is available to the participant. Questionnaires are associated with particular roles in the performance template.

Send Feedback

Managers can always request feedback by sending a request directly to a participant, who's notified by email of the request. You can also specify whether to permit workers to request feedback directly to a participant without manager approval. If you don't select the Worker can request feedback option, the worker can still add a participant to the list of potential participants. But when the worker sends the request, the manager receives notification that the worker has added a participant. The manager can then send the request directly to the participant if the manager supports the request.

Add Questions to the Questionnaire

Specify whether to enable managers, workers, or both, to add questions they create to the questionnaire. The questionnaire must also be configured to enable managers and workers to add questions. They can add questions only to the section of the questionnaire that's configured to enable questions to be added.

Track Participants

You can specify whether managers, workers, or both, can track the status of participant feedback to see whether a request was sent, the participants replied to the request, or they completed the feedback. The Worker can view feedback before manager evaluation is visible option determines when workers can view feedback in the performance document. If you don't select the option, a worker can see the participant feedback only after the Manager Evaluation task is shared with the worker.

Reopen Participant Feedback

HR administrators can help participants who want to provide some more information in a worker's performance document by allowing them to reopen feedback that's already been submitted.

You can select a check box for workers, managers, HR specialists, and participants to enable to reopen submitted feedback in the Participant Feedback region in the Process Flow page in the Setup Maintenance area. A few things to note:

  • You can only reopen the submitted feedback if the Manage Participant Feedback task isn't complete.

  • You won't be able to use the Worker can reopen submitted feedback check box if the process flow is in use.

  • If you decide to use these options, then it doesn't affect when the Manage Participant Feedback task is complete, but it means that feedback can't be provided and actions can't be performed.