Notifications for Candidate SMS Replies
Hiring team members are notified through email as soon as candidates reply to their SMS messages. This applies even they send SMS messages from the candidate’s profile or through candidate pools and receive replies from candidates.
An email notification contains a deep link that takes the recipient to the Messages tab in Recruiting.
- Content Item Name: Email Notification To Hiring Team for Incoming SMS
- Category: Hiring Team Notifications For Incoming Candidate Messages
- Code: ORA_INBOUND_SMS_NOTIFICATION
An SMS conversation initiated by a hiring team member is considered active for a specific duration configured by the administrator. When a candidate replies to the SMS during the active conversation period, an email notification is sent to the recruiter, hiring manager, or collaborators, or to all of them, depending on the configuration settings.