Create a Content Item

You can create various text-based content in the Recruiting Content Library that can be used in job requisitions, job requisition templates, candidate job applications, job offers.

In the Setup and Maintenance work area, go to:
- Offering: Recruiting and Candidate Experience
- Functional Area: Recruiting and Candidate Experience Management
- Task: Recruiting Content Library
On the Recruiting Content Library page, click Create.
In the Content Item Details section, enter the following information:
- Name
- Code
- Category
- Visibility: A content item can be used for internal postings, external postings, or both. For automated job application notifications, the visibility determines for which types of candidates the template is available for selection when using the Send Notification action in the candidate selection process.
In the Version Details section, enter the date and time when the item will be available for use.
If you want the content item to be available as soon as it's activated, select the Start on Activation option.
Add the content to the content item. Depending on the category you selected, you might need to enter text-based content in the Content field or the Message Text field.
- For content text, enter text specific to the content item you're creating. For example, if you're creating a campaign opt in statement, enter the text for the statement. You can enter a maximum of 50 000 characters. Rich text features are available to format the text.
- For a message text, enter the subject and text for the message. You can enter a maximum of 50 000 characters. Rich text features are available to format the text. You can also enter SMS text.
- When you copy content from another source and paste it in a content item, only formatting options offered by the text editor are supported (bold, italics, underline, bulleted list, numbered list, indentation, links). If the pasted content contains unsupported formatting, the text editor will try to remove it. You should review the output as there might be formatting issues.
- The font and font color used in the content items aren't set by default. The values from the browser (when previewing the content) and email (when viewing the email normally) are used. To ensure consistency, you can select a specific font and font color when designing the content. Note that the font used for HTML templates is Arial by default.
- For content items of type notification, you can:
  - Include tokens so that the message is specific to the candidate. Only use job offer and assignment tokens in automated notifications that are sent during the offer phase or later phases in the selection process. These tokens won't resolve if the job offer wasn't created.
  - Add logos and images to ensure the candidate experience aligns with your organization's corporate branding.
    Note: The maximum size of a notification is 15MB. If you exceed this limit, the notification might not be sent. To respect this limit, you can optimize images or logos in the notification.
  - Click the Translation Editor icon to translate notifications so they're sent in the candidate's job application language or preferred language (depending on the context the notification is sent). When not translated, notifications are sent in the source language of the notification.
  - Contextualize the message with job requisition attributes including recruiting type, organization, location, job family, and job function.
You can translate some parts of the content item using the Translation Editor tool, represented by the earth logo.
When you're done entering the information, click Save and Activate to make the item available for use or Save as Draft to edit and activate the item at a later time.

What to do next

Create a Version of a Content Item