Define Reasons to Reject and Withdraw Job Applications

Reasons are used to gather meaningful information about why a recruiter rejected or withdrawn a job application for a job requisition. Reasons can also be used for when candidates withdraw themselves by declining a job offer.

Default reasons are available within the product. But you can define your own reasons to identify why a job application was rejected or withdrawn, or why a candidate declined a job offer. You can also define reason groups that are assigned to various states of the selection process. For example, when a recruiter moves a job application to a state for which a reason group was selected, the recruiter can select a reason for which the move is taking place.

Note: If you want candidates to be able to choose reasons to decline job offers, you also need to enable a setting in the candidate selection process and configure a notification in the Alerts Composer.

Define a Reason

1. In the Setup and Maintenance work area, go to:

   • Offering: Recruiting and Candidate Experience

   • Functional Area: Candidate Job Applications

   • Task: Candidate Selection Process Reasons

2. Click the Reasons tab.

3. Click Create.

4. Enter a name and a code.

5. Select the Active status. A reason must be active to be added to a group.

6. Click Save and Close.

Define a Group of Reasons

1. In the Setup and Maintenance work area, go to:

   • Offering: Recruiting and Candidate Experience

   • Functional Area: Candidate Job Applications

   • Task: Candidate Selection Process Reasons

2. Click the Groups tab.

3. Click Create.

4. Enter a name and a code.

5. Click Add to add an existing reason.

6. Click Create to create a new reason.

7. Set the status to Active

8. Click Save and Close.