What Can I Do When a Job Offer is Approved but Shows as Pending Approval
A job offer has been approved but it shows as Pending Approval in Recruiting and as Completed in the Transaction Console.
Best Practices:
- It's recommended to wait at least 60 minutes before going ahead and terminating the transaction in STUCK state.
To fix this situation, follow these steps.
-
Create the profile option HCM_TAC_RESUBMIT_ACTION so users have access to the
Resubmit action in the Transaction Console.
-
Enable the profile option HCM_TAC_RESUBMIT_ACTION.
- In the Setup and Maintenance work area, click Search.
- Search for the task Manage Administrator Profile Values.
- Click the task name.
- On the Manage Administrator Profile Values page, search for the profile option code HCM_TAC_RESUBMIT_ACTION.
- In the Profile Values section, click the Add icon.
- In the Profile Values section, select the Site profile level and enter TRUE in the Profile Value field.
- Click Save and Close.
-
Resubmit the transaction in the Transaction Console:
- In the Navigator menu, go to Tools, then Transaction Console.
- In the Transaction Manager page, search for the transaction ID.
- Select the transaction and click the Actions menu.
- Select Resubmit to resubmit the transaction.
-
Once the transaction is resubmitted and the issue is resolved, disable the
profile option HCM_TAC_RESUBMIT_ACTION.
- In the Setup and Maintenance work area, click Search.
- Search for the task Manage Administrator Profile Values.
- Click the task name.
- On the Manage Administrator Profile Values page, search for the profile option code HCM_TAC_RESUBMIT_ACTION.
- In the Profile Values section, select the Site profile level and enter FALSE in the Profile Value field.
- Click Save and Close.