Set Up the Zoom Account

When configuring the Zoom provider in Oracle Learning, you need to authenticate to Zoom, to generate an authorization code. Then configure the integration and schedule background processes in Oracle Learning.

Someone with Zoom administration permissions needs to complete steps 1 – 3 for each Zoom account that you sign in with to connect to Oracle Learning. Someone with the Learning Specialist role should complete the remaining steps, 4 – 5, in Oracle Learning

1. As a Zoom administrator, make sure the account being used to setup the Zoom Integration with Oracle Learning has the administrator system role. This role has the Manage and Install Marketplace apps for the Zoom account permission required to install the Oracle Learning app from the Zoom market place. For information about Zoom roles, see Using Role Management on Zoom support. Each Zoom user also needs these permissions:
   • View Meetings, in Dashboard
   • View and Edit Users, in User And Permissions Management
2. Verify that each Zoom user has permission to install Zoom Marketplace apps for your organization. For more information, see Allowing specific users or user groups to install an app on Zoom support.
3. Add the Oracle Learning app from the Zoom Marketplace and allow the access it requests.
   Caution: You need to have a separate Zoom account for each environment that you configure. For example, if you've a development, a staging, and a production environment, you need 3 Zoom accounts. Integration with Oracle Learning fails if you use the same account in multiple environments.
4. As a learning specialist, in Oracle Learning, configure the external provider using the Configure External Providers task on the My Client Groups > Learning page:
   1. On the Configure External Providers page, in the row for the appropriate virtual classroom provider, click Configure.
   2. On the Configure External Provider page, click Create.

   3. Complete the configuration parameters using the information given to you by your Zoom administrator.

      Field	Description
      Account Name	Display name for the Zoom provider in Learning drop-down lists, such as on the Create Instructor Provider Account page. This account name doesn’t have anything to do with the Zoom account you use as part of the integration configuration. We suggest that you include the email address that you'll use to sign in to the account in either this account name or the description for easy reference.
      Status	Make the Zoom provider available or unavailable to instructors and for virtual instructor-led activities (VILT). When you change the status from Active to Inactive, you also need to remove the provider from any VILT offerings that currently use it.
      Let Zoom notify learners about their registrations, withdrawals, and meeting updates	Enabled by default. Changing the setting applies to only future Zoom meetings. Already created meeting ignore the change. If you're already generating notifications directly from Oracle Learning, disabling the Zoom notifications would avoid learners potentially getting duplicate enrollment, withdrawal, and activity change notifications.

   4. To validate that the configuration parameters are correct, click Validate. You'll be taken to the Zoom sign in page. Sign in using the Zoom account with permissions, as described in step 1.
   5. Click Save and Close.
5. To keep the session details and assigned learners in sync, schedule the Sync Instructor-Led Trainings for Learning process to run once hourly. You only need to schedule the process after you set up the first virtual classroom provider. The process automatically includes any providers that you set up later.
   Caution: Alerts and .ics files won't include meeting links until the Virtual Classroom External Provider Synchronization process runs.