Why did the potential level change when I changed the potential score?

The relationship between the potential score and potential level is defined in the potential rating model.

When you change the potential level, the application updates the potential score with the numeric rating for that level. When you change the potential score, the application updates the potential level with the level in the rating model that has a numeric rating closest to the potential score. To change a talent rating of your direct report, click the Edit icon in the Talent Ratings section on the Career Planning page of the selected report's person spotlight. To access a direct report's person spotlight:

  • Select Directory > Directory, search for the worker, and click the worker's name in the search results

  • Select My Team > My Team and click the worker's name on the My Team page

  • Select My Team > Team Talent and click the worker's name on the Team Talent page

  • Select My Team > Team Compensation and click the worker's name on the Team Compensation page

  • Open the person smart navigation window from application pages

For example, assume the first two rating levels in the potential rating model contain numeric ratings 1.5 and 2, respectively. If you assign a potential score of 1.7 to a worker, then the potential level for the worker is updated with the first potential level in the rating model, because 1.7 is closer to the numeric rating of 1.5 than it's to the numeric rating of 2.