Notifications for Candidate Email Replies
When candidates reply to an auto-generated email that’s sent from a vanity email, you can notify hiring team members about this. The auto-generated emails could be related to a job application, prospect, or referral.
You can choose whether the recruiter or hiring manager or both should be notified. For emails related to candidate pools, the pool owner can also be notified.
The hiring team members that you notify will receive the candidate replies in their work mailbox. In addition, a recruiter, hiring manager, pool owner, or an administrator can see the candidate replies in the Messages tab of a job requisition or the candidate detail page, if they have the required privileges. They need to select the option, With Candidate for This Application, from the drop-down list in the Emails section.
You need to run the scheduled process, Process Recruiting Inbound Messages, to deliver these incoming emails from candidates to the hiring team.