Notifications for Candidate Email Replies
Hiring team members can be notified when candidates reply to an auto-generated email that’s sent from a vanity email. The auto-generated emails could be related to a job application, prospect, or referral.
You can choose whether the recruiter or hiring manager or both should be notified. For emails related to candidate pools, the pool owner can also be notified.
The hiring team members that you choose to notify will receive the candidate replies in their work mailbox. In addition, a recruiter, hiring manager, pool owner, or an administrator can see the candidate replies in the Messages tab of a job requisition or the candidate detail page, if they have the required privileges. They need to select the option, With Candidate for This Application, from the drop-down list in the Emails section to view these replies.
- Auto-generated emails that are sent from a no-reply email. Hiring team members have to access the no-reply mailbox to see the candidate replies.
- Any emails that aren't auto-generated (that is, emails composed manually by hiring team members). Hiring team members have to access the Messages tab to see the candidate replies.
You need to run the scheduled process, Process Recruiting Inbound Messages, to deliver these candidate replies to the hiring team.