1. Using Recruiting
  2. Add Info to Job Applications on Behalf of Candidates

Add Info to Job Applications on Behalf of Candidates

You can add info to job applications on behalf of candidates.

This includes:

  • Info related to Talent Profile content such as Education, Experience, Languages, Licenses and Certifications, Skills.

  • Info in the Sensitive Info section.

  • Info in the Personal Info section.

  • Info in the Address section.

  • Prescreening questionnaires.

  • Request information questionnaires.

  • Preferred locations in the Preferences section.

  • Attachments in the Supporting Documents section.

  • Flexfields.

Here are more details regarding this feature.

  • There's no way to distinguish between info provided by the candidate versus info you provided.

  • You can't add nor edit most of the info provided by the candidate through an apply flow or request information flow, including info in the Talent Profile sections and prescreening responses provided by candidates. This ensures that the info provided by the candidate is retained. You can edit the candidate's contact info in the Personal Info and Address sections if you have the privilege Create or Update Candidate (IRC_CREATE_OR_UPDATE_CANDIDATE). The info in the Personal Info and Address sections is updated across all views of the candidate to ensure the most up to date contact info is available.

  • You can't add veteran, disability, and diversity info.

  • You need the privilege Update Candidate Job Application (IRC_UPDATE_CANDIDATE_JOB_APPLICATION) to add apply flow and request information flow info to job applications on behalf of candidates.

  • When you add info to a job application, the info is only saved for that job application. The candidate profile isn't updated except for the info in the Address, Personal Info, and Sensitive Info sections (because that info is stored in the profile).

    • The Personal Info and Address sections are always kept in sync. Updates made on the job application are reflected on the candidate profile (and all other job applications for the candidate).

    • If the candidate later applies to another job or if the candidate is added to another requisition, their profile data is used, not the data you added to the job application.

  • If an external candidate went through the apply flow or request information flow with a block, you can't add info to those block sections even if the candidate left the block empty. For example, the apply flow contains the Languages block and the candidate left it blank. You won't be able to edit the Languages section.

  • If an internal candidate went through the apply flow, you can't add info to their Talent Profile content or job application questions. If the job application was created on behalf of the candidate, meaning the candidate didn't go through the apply flow, you won't be able to add info to the Talent Profile content sections but you'll be able to update answers to prescreening questions.

  • You can see all questionnaires in the Questionnaire section, including the ones not yet initiated from future request information flows. This allows users with the appropriate privilege to answer these questionnaires on behalf of the candidate.

  • In the case of request information flows, if you completed a questionnaire, the questionnaire won't be presented to the candidate. If the candidate goes through a request information flow, they will see their profile data prefilled. Any info the candidate provided will overwrite the info you provided on the job application.

  • You can't edit most content on the job application once the application is in the HR phase or an inactive state. You can only edit the Contact Info, Address.

  • If the Country field is disabled in Profiles, when you enter education and experience info on behalf of a candidate, the Country field value is defaulted to the country configured in Profiles. But when a candidate applies to a job and provides education and experience info on the career site, the Country field is blank. The Country field value defaults differently depending on how the job application is created.

  • You can add sensitive info to external candidates and ex-employees, ex-contingent workers, and contingent workers treated as external candidates if you have the Manage External Candidate Sensitive Information (IRC_MANAGE_EXTERNAL_CANDIDATE_SENSITIVE_INFORMATION_DATA) duty role.

  • Extensible flexfield (EFF) values provided by Recruiting users aren't copied over to the person record when the candidate is hired or converted.