Configure List of Countries to Send SMS Messages

Using the Recruiting Messaging Configuration task, you can now define the list of allowed countries to send SMS messages to. Until upgrade 24A, you could define this using the profile option ORA_IRC_SMS_ALLOW_LIST. From upgrade 25A, this profile option is no longer supported. Any country codes that you earlier specified using this profile option will be carried over to the Recruiting Messaging Configuration page. If you’re currently sending SMS messages to countries outside this list, they'll not be sent. A notification is sent to candidates when they provide a number that's not on the allowed countries list.

1. In the Setup and Maintenance work area, go to:
   • Offering: Recruiting and Candidate Experience
   • Functional Area: Recruiting and Candidate Experience Management
   • Task: Recruiting Messaging Configuration
2. In the Limits for Text Messages section, click Edit.
3. Click the Createicon (displayed as + ).
4. Select the country from the list that appears.
   Note: When you select a country that has the same country code as another country, both countries will be added to this list. For example, when you select United States, Canada will also be added because it has the same country code.
5. Click Save.

What to do next

When you configure the list of allowed countries, any text messages that are sent to countries outside of the allowed list will be blocked in Recruiting. You can see the Blocked status against the message along with the reason for the block in the Text Messages section of the Messages tab. In the Redwood version of Recruiting, you can resend blocked messages, after you add that country to the allowed list.