Send Messages to Multiple Candidates

You can send emails and text messages to multiple candidates at once from candidate lists that appear in candidate pools, job applications, prospects, events and search pages.

You can use the Send Message option in the More Actions menu (shown as three dots) on these pages to send bulk messages.

From the drawer panel that appears, you can compose and send both emails and text messages at once. You can either use AI Assist to compose a message or select a template from the content library. You can also insert tokens into the email subject or body and also into the SMS text.

The administrator can now associate a design template with a content library template. So, when you preview the message, the associated design template will be applied to the message content. If no design template is associated, the global design template will be applied. The candidate will see the corresponding design applied to their email when they view it.

When you choose to send both emails and SMS messages, they’re sent only to the candidate's preferred communication channel.

You can send messages to as many candidates as you want, up to a maximum of 1000. When you send messages to more than 10 candidates, it’s considered as a bulk process and will take some time to complete. When it’s completed, you’ll get a worklist notification. If any emails or text messages fail to send, you can see the number of failures listed in the notification.